It took me close to 3 years to get my surgery! Denied everything for years. I now live with severe nerve pain. they even had doctors that never seen me diagnose me without a MRI which they kept denying. The surgery I ended up getting was two artificial discs, two brackets, three sets of bolts and a support bracket at my L-3. To this day they deny milage and nerve pain medicine. They come up with reasons. The latest is only place they had for a workmen's comp provider is 178 miles round trip reimbursement. They don't provide a provider list but are objective when there becomes one closer. I recently had to take this to the workmen's comp board of appeals.
Recommendation: If you want to treat your employees humanly do not go with Sedgwick