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CB Banks SECU Complaints #2-21
SECU

SECU review: New app/website platform

M
Author of the review
10:43 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Not a fan of the new site. In the beginning you were able to see the running balance, which helps me keep track of my account and makes sure my balance and the banks is the same. After a few weeks the running balance has disappeared. I sent a message and asked about it and was told it would be back in a few days. Now there is no time frame of when this feature will be back. This is a simple feature that should be available.

Billpay was much simpler with old site.

Overall, I was happier with the old version!

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