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SearchBug
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3.0 4 Complaints
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SearchBug complaints 4

ComplaintsBoard
D
11:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SearchBug private information

This is a horrible company that should be ashamed of themselves. They display people's personal info against their will and endanger their lives and peace of mind. And want to charge innocent victims money to remove information that they should not be displaying in the first place. Disgusting, horrible scam! Sickening and disheartening. There should be laws to prevent this kind of awfulness from taking place if there aren't already. Info should be removed without wanting to steal money from innocent people and without wanting to pry further into innocent people's lives. What a sick scam!

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ComplaintsBoard
V
3:00 pm EST

SearchBug This is an unreliable source--try something that doesn't pop up on Google

www.searchbug.com claims to provide personal locating and skip tracing information worldwide. In fact is is just a web crawler. There are in fact only two people working for the company it is the same company as city search, people finders and half a dozen other so called companies. All have the same Post Office address. In order to remove incorrect information they want $20.00 as of 12/4/2015. This is in violation of FTC regulations. If you check the ownership of these companies they ownership is in foreign countries--Mexico and Pakistan. When you enter your credit card information it is nor secure and ends up in these countries--good luck Want to find somebody? Join Linkedin--want to get ripped off try these guys.

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SearchBug, Inc.
SearchBug, Inc.
Encinitas, US
May 23, 2017 9:30 pm EDT

This is not True. I am the CEO of Searchbug, Inc. We operate searchbug.com. We are not a web crawler and we do not operate any other people search website. There are 6 employees as of 2017 with data centers in four different regions. We have many professional data feeds used by many companies from Sole Proprietors to Fortune 100 companies. Should you have any doubts, please call our toll-free phone number [protected] anytime during business hours to speak to a friendly team member or contact us on our website or using our Facebook messenger chat bot. We solve business data problems.

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7:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
SearchBug has left an official reply on this complaint.

SearchBug They continued to take money from me for the subscription, which I stopped

I have used the website www.searchbug.com, but I used it only one day and have a lot of problems now. After that I cancelled the subscription. But these people continued to take $5.99 for the usage. I already sent them 2 emails, but it was completely fruitless. They didn’t reply to my emails and continued to take money from me. I need some help or advice of how to stop these thieves.

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Lulita
South Park, US
May 23, 2017 11:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi: no false statement, I opened a dispute through my bank account, thanks God I got my money back. Maybe after this happened your company changed for good and no more rip off? Thanks

SearchBug, Inc.
SearchBug, Inc.
Encinitas, US
May 23, 2017 9:36 pm EDT

Hi Lulita, We do not see any account by that name. You probably work for a competitor since we never automatically charge a customer for a one-time day pass. Anyone else reading this should go to our website and do their own research. The comments by Lulita on June 4, 2015 are completely false. I invite you to call our office and speak to our staff of real people.

L
L
Lulita
South Park, US
Jun 04, 2015 11:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

People be aware of searchbugs, they will take all your money from your bank account, I never experienced si ething like that, especially here in USA. Anyway i reported this company and if i can i will make a complaint in differents site to warn people who trust in something like this. Do not fall for this company, they will suck your money. Thanks

L
L
Lulita
South Park, US
Jun 04, 2015 10:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I got the same problem, just call your bank and report them, they are a ripp off and money suckers

Is SearchBug legit?

SearchBug earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: SearchBug stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights SearchBug's reputation as a trustworthy leader in their field. Customers can rely on SearchBug's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for SearchBug. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

SearchBug has claimed the domain name for searchbug.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Searchbug.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Searchbug.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for SearchBug have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Searchbug.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from SearchBug.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the searchbug.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • SearchBug protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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7:04 am EDT
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Replied
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SearchBug Waste of time and website shows error

I wasted only time on the website www.searchbug.com. I wanted to get some info from the website, but it showed error and that my entered info was fault. WTF? I indicated my personal info and home address, so of course it was ok. I simply didn’t understand why there were any problems at all. I was really disappointed and decided to share my review about this company.

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Overview of SearchBug complaint handling

SearchBug reviews first appeared on Complaints Board on Jun 1, 2015. The latest review private information was posted on May 22, 2017. The latest complaint They continued to take money from me for the subscription, which I stopped was resolved on Jun 02, 2015. SearchBug has an average consumer rating of 3 stars from 4 reviews. SearchBug has resolved 2 complaints.
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  1. SearchBug contacts

  2. SearchBug phone numbers
    +1 (800) 990-2939
    +1 (800) 990-2939
    Click up if you have successfully reached SearchBug by calling +1 (800) 990-2939 phone number 0 0 users reported that they have successfully reached SearchBug by calling +1 (800) 990-2939 phone number Click down if you have unsuccessfully reached SearchBug by calling +1 (800) 990-2939 phone number 0 0 users reported that they have UNsuccessfully reached SearchBug by calling +1 (800) 990-2939 phone number
  3. SearchBug emails
  4. SearchBug address
    364 2nd St, Suite 4, Encinitas, California, 92024, United States
  5. SearchBug social media
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SearchBug is ranked 7 among 42 companies in the Lottery Retailers category

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