Scrubbi
Reviews and Complaints

This fraud company named as SCRUBBI is the fake and Fu***** fraud company, these stupid idiot illiterate dumb people hire people as open contractor for cleaning mess in houses around GTA area for 25$ per hour and never fu*king pays off on time there Bi-Weekly never came on time and always have to email again and again and still never got money untill 27 days from u worked for 1st shift of week, and now this all m writting cz i haven't got paid for shifts done in august and today is 31-oct 2023, almost 3months complete. and still waiting for those $106.59 which were never payed.

so i will say never ever get trapped with this [censored]ty company and those who are already got trapped with these as*ho*** just find a better job somewhere else to get paid on time.

#[censored]scrubbi

better this Friadent company shuts down permanently and people working with them in HR,ADMIN,ETC gets a summon to pay heavy amount to Ontario government.

I have worked for this company. The CEO of this company does not pay his cleaners. He uses us and then not reply to calls or emails. Then hires more people and doesn't pay them. I would recommend hiring a company or a private person that cares about you and /or their cleaners. Also this company will sign a contract with their customers and has a no refund policy. So you as the customer you will not get any of your money back. Think about hiring them to clean your home and remember they do not pay and will take your money. You will get nothing in return or poor cleaning jobs

I cannot remember how this business got my contact information but I can say that I have zero interest in a service of this kind. For the last 8 years I still occasionally get an email (spam) about the existence of the service. I unsubscribe every single time. Without fail the emails keep coming, because the business apparently keeps my contact info around and will decide to ignore my unsub request and start sending them again. If that wasn't enough. I now get text messages on my phone from them too. This is not okay. I will NEVER use your service, even if I have a need of a service of this kind. You have lost me as a customer without ever having had me. And I am at the point of frustration now that I will go out of my way to down vote this business online. Are you listening, Scrubbi? STOP sending me spam. STOP texting my phone. DELETE my contact info entirely. This is not a valid way to advertise a business.

If you contact them directly, they will claim there is an problem with their web server and cannot honor unsubscribe requests. But their server has been broken for the last 8 years? They are lying. They are obviously lying. If they will lie about this then you are a fool to trust their services.

I had an appointment booked this morning for the cleaning service and no one showed up. I have been trying to call the company multiple times without any response from them.

They have charged me for the full year and now I still have unfinished appointments pending to be completed.

I would like Scrubbi to refund for the charges that I have already paid.

So I heard some rumors about Scrubbi and thought I would check them out for myself. Well, let me tell you that the experience was not so pleasant. First of all, the cleaners they sent were not up to the task. I mean, I'm all for giving people a chance, but come on! They did a pretty lousy job and left my place looking like a hot mess. But it's not just the quality of the cleaning that was the issue. Customer service was so incompetent that it made me want to tear my hair out. They don't care about anything as long as they get your money. And once they do, good luck getting them to address any issues you may have. Honestly, I would never, ever recommend Scrubbi to anyone. Stay far away from them if you value your time and sanity.

So, I used Scrubbi (scrubbi.com) recently and let me tell you, it was not a good experience. The cleaning job was pretty bad and I wouldn't use their services again. But that's not the worst part, the customer service was even worse. The representative I talked to was so condescending and rude, I couldn't believe it.

But let's focus on the actual cleaning. I specifically requested that they wash the dishes in my sink and put them in the empty dishwasher. But when I came back, the sink was still overflowing with dishes and my dishwasher was still empty. And to top it all off, they went through my dirty laundry bin, folded it without even asking and left my clean clothes in a big pile on my bed. Like, what?!

I was really disappointed with the service I received and I wouldn't recommend Scrubbi to anyone. It's weird to think that they would do such a poor job, and then go through my things without permission. I wish I had had a better experience with them, but unfortunately, it just wasn't the case.

Yo, lemme tell ya something about Scrubbi. I used to work for them and let me tell you, it was a straight up nightmare. I did some work for them but never got paid for it. I tried calling them up to sort it out but they straight up ghosted me for three whole months. Yeah, you heard that right. Three freaking months. And like, it's not like I was suspicious or anything, but that's definitely shady af.

Anyway, don't even think about hiring these guys. They treat their employees like they're freaking slaves or something. It's not cool, man. They sent me an email saying that they paid me, but like, ain't no deposit ever came through. So like, what the heck?

Honestly, I wouldn't even trust these guys with cleaning my toilet, much less paying me for work I actually did. So yeah, just stay the heck away from Scrubbi. You'll thank me later.

Honestly, using Scrubbi was a huge disappointment for me. The first time I hired them, the cleaning job was just not up to par. I had to go back and do a lot of touch-ups myself. Another time, they were supposed to be there at 8am, but the cleaner showed up 40 minutes late. I had to leave for work, so obviously that was a huge inconvenience. But today, oh boy, was the cherry on top of this bad experience sundae. The cleaner came over and just asked to use my shovel to clear off his car. That's it! Then he just left! What kind of service is that? Needless to say, I will not be hiring Scrubbi again.

I gotta say, Scrubbi is just not good. Sometimes they'll send ya someone who knows what they're doin', but other times it's like they pulled someone off the street. And if somethin' goes wrong? Forget about it. They don't wanna hear it. I had an issue with the money part of things and they won't budge on it 'cause of their no-refunds policy. Like, come on now, who does that? It's lookin' like I might have to get a lawyer involved, which is the last thing anybody wants to do.

Scrubby is a cleaning company that I wouldn't recommend to anyone. The lady who came to clean my place was totally rude and spent only 2 hours cleaning my washroom. I had to ask her to leave without finishing the job. It's very expensive service, they charged me $240 for incomplete work. To make matters worse, she left without saying anything even though I was in the room. If you want to use this company, I highly suggest that you think twice. There are many other companies out there that are much better than them when it comes to providing good cleaning service.

I had a really bad experience with Scrubbi (scrubbi.com) and I want to share it with everyone. I paid them more than 1000 dollars for four cleanings, but the maid they sent was lazy and didn't want to work. She made up some kind of excuse about weed smell and left in the middle of the cleaning.

After that, the manager called me and told me that they wouldn't be coming back to my house and that they wouldn't be returning my money. Can you believe that? They took such a large amount of money from me and then refused to give me a refund or finish the job! This company is a joke and I would strongly advise against using them.

I was really disappointed with the service I received from Scrubbi. It was a huge letdown and left a bad taste in my mouth. I'm just glad I found out about their terrible customer service before I trusted them to clean my house again.

I gotta say, I was not impressed with Scrubbi. I booked them for a moveout clean, and I had some high expectations since they seemed to be rated pretty well online. But boy, was I let down.

First of all, the girl who showed up was clearly not ready for the job. She was young and inexperienced, which I understand isn't her fault, poor thing. But she was also two hours late - no apologies, nothing. I was already pretty irritated by the time she got there, but I tried to keep my cool.

Unfortunately, the girl didn't really seem to know what she was doing. She definitely was not trained very well. I had to constantly supervise her and point out spots that she had missed. I thought maybe she was just having an off day, but honestly, I'm not so sure.

The worst part is that because she was so late and so slow, we barely got anything done before the moveout inspection. I ended up having to pay for a whole new clean, which was a huge pain in the butt. And, of course, my damage deposit was docked, which was not cool.

Overall, I wouldn't really recommend Scrubbi. It seems like the company doesn't really care about their employees or their customers. They demand that you provide all your own equipment, which is annoying. Plus, the girl they sent was completely unreliable. To be fair, maybe this was just a one-off experience, but I don't really want to take the chance again.

Being the mother of two teenage boys, it's not easy to keep the house clean all the time. I tried using Scrubbi as they seemed to be offering services at a reasonable price, but unfortunately, I wasn't satisfied with their cleaning services most of the time. Honestly, I can't imagine how they are making any money. I was quite disappointed with their cleaning services and had to clean the house again after the cleaners were done. I had no other option but to call their customer service a few times. On one occasion, a special ring of mine went missing, and even though I informed the management, there was no consideration given to me. While I appreciate their staff, my missing ring is still a concern for me.
However, after all that, I don't think that Scrubbi is a good service provider to invite into my home. That being said, I had already paid for three months worth of cleaning services up front, but I still chose to cancel my subscription. Trust is essential when someone comes into your home to clean, and Scrubbi seems to be lacking when it comes to that. I don't think I will be using their services anytime soon, and the feeling of not being able to trust someone in my home is quite unsettling.

I gotta be straight up honest with you guys, I was pretty disappointed with the cleaning job that Scrubbi did for me. I mean, I came home from a long day and was expecting to see a sparkling clean house. But nope, not even close folks! The cleaner barely did anything! The only thing they cleaned were the windows, and even those weren't even done well! The tracks were still gross, and the window casings were just downright filthy! I mean come on Scrubbi, it's not that hard to do a proper cleaning job!

And it didn't stop there either, the floors hadn't even been swept, and the counters still had a layer of dust and dirt on them! I could even see some sticky spots that hadn't been touched. Like seriously, what did I pay for? Plus, on top of all that, I had to pay for a bunch of extra services that weren't even done!

But here's the real kicker folks, when I reached out to Scrubbi to try to get things sorted out, they wouldn't even help me out! I mean, what kind of customer service is that? And their guarantee was just plain useless! Don't even bother using them, and definitely don't pay in advance! Trust me folks, you're better off finding a different cleaning service to take care of your home.