ScooterCatalog’s earns a 1.0-star rating from 1 reviews and 8 complaints, showing that the majority of scooter enthusiasts are dissatisfied with their purchases.
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Refuse to help and is now threatening me
I ordered a electric dirt bike and it showed up faulty. It did not work. This is a one person business. All he did was forward me to the manufacturer. The manufacturer did not help me either. I messaged him shortly after saying I need a resolution soon and he never got back to me. I disputed the charges with the bank and now he is harassing me and threatening me.
Recommendation: Do not buy from here and if he refuses to help you dispute the charges with the bank.
ScooterCatalog Complaints 8
Disappointed with Scootercatalog.com: Received Used Part Instead of New
i ordered a part from scootercatalog.com and was pretty disappointed when i received it. turns out, they sent me a used part instead of a new one. i wish i had read the reviews before ordering, because i definitely would not have gone through with it if i had known. the part itself seems to be working okay, but it's just not what i was expecting. i don't think i'll be ordering from this site again in the future.
Warning: Scam Alert! My Experience with Scootercatalog.com
i was so excited to buy a dirt bike from scootercatalog.com, but boy was i wrong! i never got my bike and now i'm out a lot of money. i wish i had read the reviews before i made my purchase. it's clear that this website is a total scam and they're just trying to take your money. i wouldn't recommend this site to anyone, and i'm warning all my friends to stay away too. it's really disappointing that there are people out there who would do this kind of thing, but unfortunately it's true. don't make the same mistake i did and avoid scootercatalog.com at all costs!
Disappointing Service from ScooterCatalog: Parts Not in Stock, Delayed Delivery, and Poor Customer Service
So, I was looking for some parts for my scooter and I stumbled upon ScooterCatalog (scootercatalog.com). I saw that they had the parts I needed in stock, so I placed an order. However, when I waited for my order to arrive, I found out that they didn't actually have the parts in stock. They told me that the parts were in a container and that I would have to wait for three more days. I was pretty frustrated because I needed those parts as soon as possible.
To make matters worse, I still didn't receive a tracking number after those three days. I decided to call them to see what was going on, but I didn't get a satisfactory answer. I was really disappointed with their service, so I decided to cancel my order altogether.
Overall, I would not recommend buying anything from ScooterCatalog. Their customer service was not up to par and they didn't deliver on their promises. It's a shame because I was really looking forward to getting those parts for my scooter.
Is ScooterCatalog Legit?
ScooterCatalog earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
Scootercatalog.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- ScooterCatalog protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to ScooterCatalog has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to ScooterCatalog. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Terrible Experience with ScooterCatalog: Order Still Not Delivered After 71 Days
I was really excited to order from ScooterCatalog (scootercatalog.com) because they had a great selection of scooters at affordable prices. I placed my order and was told that it would arrive at my house in just 7 days. However, it has now been SEVENDY FIRST day and my order still hasn't arrived. I am extremely disappointed and frustrated with this experience.
I have tried contacting their customer service multiple times but have not received any response. It seems like they don't care about their customers at all. I am starting to think that my order might not even come at all. I would strongly advise against ordering from this website.
Overall, my experience with ScooterCatalog has been a complete disaster. Their website is messed up and their customer service is non-existent. I would never buy from them again and I urge others to avoid them as well.
Disappointing Experience with ScooterCatalog: Faulty Battery and Poor Customer Service
I wouldn't recommend buying anything from ScooterCatalog. I ordered two batteries for my son's scooter as a birthday present, but unfortunately, one of the batteries had a bad cell and wouldn't charge properly. I tried to return it, but it was a hassle and I just kept getting the runaround. It's frustrating dealing with a company that doesn't seem to care about their customers. I feel like I wasted my money and my son was disappointed on his birthday. It's a shame that there are businesses out there that don't take responsibility for their products. I hope others will learn from my mistake and avoid this company.
Disappointing ScooterCatalog Purchase: Struggles with Inclines and Bumps
I bought a scooter from ScooterCatalog on May 6, 2015. At first glance, it looked pretty cool. However, I have encountered some issues with it. The scooter struggles to go up even a slight incline. I have a small bump to go over when entering my garage, and if I stop just before entering, the scooter will not go over the one-inch raise. It's quite frustrating, to be honest. Even when I stop in the yard, I have to give it a little push to get started.
I'm not sure if this is a common issue with this particular model or if it's just my scooter. I have tried contacting ScooterCatalog for assistance, but I have not received a response yet. I hope they can help me resolve this issue soon.
Overall, I'm a bit disappointed with my purchase from ScooterCatalog. I was hoping for a reliable and efficient scooter, but it seems like I got a lemon. I would not recommend this particular model to anyone who needs to go up inclines or over small bumps.
Unreliable and Unresponsive: My Experience with ScooterCatalog
ScooterCatalog ain't the best place to order from, if you ask me. I reckon you should go to a more reliable place like Amazon. I tried to get in touch with them, but it was like trying to find a needle in a haystack. They only responded when I threatened to write a bad review. And when they did, they straight up lied about my product. And to top it off, they wouldn't give me my money back. I had to go through my bank to sort it out. Don't bother wasting your time with them, mate.
ScooterCatalog: Misleading Product Info & Poor Customer Service
So, I was looking for a center stand for my scooter and I came across ScooterCatalog (scootercatalog.com). Their website said that the center stand I wanted measured 8.5" between mounts, so I went ahead and ordered it. However, when I received the center stand, it measured 9" instead of 8.5". I was really disappointed and frustrated because I had to make it work somehow. I tried calling and emailing them many times, but they just told me to make it work. Can you believe that? After many more phone calls and emails, they finally agreed to give me a RMA# to return the center stand. But guess what? They won't pay for the return shipping even though it was their error. I feel like they scammed me and I wouldn't recommend anyone to do business with them.
Scam! scam! scam! dispute the charges with your bank and you will get the money back. Peter mwololo's business address doesn't even exist. Beware!
Overview of ScooterCatalog complaint handling
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ScooterCatalog Contacts
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ScooterCatalog phone numbers+1 (281) 948-3985+1 (281) 948-3985Click up if you have successfully reached ScooterCatalog by calling +1 (281) 948-3985 phone number 0 0 users reported that they have successfully reached ScooterCatalog by calling +1 (281) 948-3985 phone number Click down if you have unsuccessfully reached ScooterCatalog by calling +1 (281) 948-3985 phone number 0 0 users reported that they have UNsuccessfully reached ScooterCatalog by calling +1 (281) 948-3985 phone number
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ScooterCatalog emailssales@scootercatalog.com94%Confidence score: 94%Salescustomersupport@scootercatalog.com75%Confidence score: 75%Supportwebmaster@scootercatalog.com10%Confidence score: 10%It
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ScooterCatalog social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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Recent comments about ScooterCatalog company
ScooterCatalog: Misleading Product Info & Poor Customer Service



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