SCI*Stamps.com — Misleading sales leading to credit automatic billing
Stamps.com obviously has made a fortune on individuals and businesses like mine.
It apparently started with a phone pitch which lead an employee without authorization to signed up for a free service trial from Stamps.com.
New accounting guidelines that we just implemented to double check all accounts being charged for both singular charges as well as revolving charges found a reoccurring charge $24.99 listed for SCI*Stamps.com in our monthly billing.
What apparently has happened is that the free trial period turned into an automatic full service billing (for nearly 2 years now) @ $24.99.
When speaking to Stamps.com they said that such accounts were set up by someone in our office for the free trial – and walked through how to set up that account by a Stamps.com representative.
When asked why over these years we were not receiving an email billing receipt for the billing – the Sr. Account representative stated that the possibility to have emails sent was an opt in check box available in account settings. Obviously something that was not pointed out by the account representative when assisting my employee in setting up the free trial originally.
After a discussions with the accounting department at Stamps.com (with my Bank’s fraud representative on the line) stamps.com closed the account.
Stamps.com IMHO uses deceptive approaches to soliciting their one month trial period for new accounts which will automatically be billed for an entire year if not actively closed by the trial user.
This is an expensive lesson for us in accounting and cross-checking on billings that we will not soon forget.
More SCI*Stamps.com Complaints & Reviews
- Stamps.com - Don't waste your money!
- Stamps.com - rip off
- SCI*Stamps.com - fraud
- Stamps.com - Stamps.com is a huge scam!
- Stamps.com / Sci*stamps - Misleading Website
- Stamps.com - Scam and lies
- Stamps.com - Unauthorized Charged after FREE TRIAL
- Stamps.com - won't cancel account keep charging
- Stamps.com - charge made to my bank account
- Stamps.com - Not Reliable!