Menu
Write a review
File a complaint
ScentMatchers

ScentMatchers review: acomplete and total fraud

G
Author of the review
11:28 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I have already added my complaint to this website. Today I found out some interesting info. First, the address above of Scentmasters is way out in the bookdocks (woods for you non-southeners). There is absoluley no building anywhere near it and certainly no manufacturing plant. I also contacted the Michigan Secretary of State Office and a nice man got right back with me. There is no Scentmasters registered as an LLC which violates State statutes for having that as part of their company name and suggested that I contact the State's Attorney's Office in Osceola County, Michigan and file a complaint. As a tax payer this service is free. Pain in the butt, but free. Also he suggested contacting the County Clerk's office.
I got lucky. After I told my credit card company all this info they immediately issued a CREDIT, not a disputed "charge back". She then issued me a new card with a new number so Scentmatchers cannot recharge my card. I fully intend on contacting the State Attorney's office tomorrow. It would help us all if EVERYONE contacts them. Get a "Class Action" going would be great.
I may have gotten mine back but now it's time for them to get their's. You can email me at [protected]@aol.com and see if we can't get together and nail these crooks. (Yes, I wanted to call them something else but I know you know exactly what they are.) And with any luck the State will advise them exactly too and soon.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More ScentMatchers reviews & complaints

ScentMatchers - ripped off money 70
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ScentMatchers - refund policy 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ScentMatchers - failure to refund/credit account 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ScentMatchers - rip off 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ScentMatchers - no refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all ScentMatchers reviews and complaints
  1. ScentMatchers Contacts

  2. ScentMatchers phone numbers
    Click up if you have successfully reached ScentMatchers by calling +1 (800) 859-9878 phone number 1 1 users reported that they have successfully reached ScentMatchers by calling +1 (800) 859-9878 phone number Click down if you have unsuccessfully reached ScentMatchers by calling +1 (800) 859-9878 phone number 2 2 users reported that they have UNsuccessfully reached ScentMatchers by calling +1 (800) 859-9878 phone number
  3. ScentMatchers emails
  4. ScentMatchers address
    P.O. Box 1550, Gaylord, Michigan, 49734, United States
  5. ScentMatchers social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 28, 2026