HottPerfume’s earns a 1.0-star rating from 0 reviews and 6 complaints, showing that the majority of fragrance enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Beware of HottPerfume.com: Fake Fragrances and Zero Customer Service!
Firstly, I ain't buying from HottPerfume.com again! My experience was like a highway robbery! I ordered a fragrance bottle, and they sent me a cheap knockoff! My nostrils have always been sensitive, and I knew that it ain't no real perfume! It was just alcohol, water, and some fragrance notes!
The worst part? When I contacted their customer service, they said that I am wrong and offered me no help! They didn't even acknowledge that they sold me a fake! If you're looking for a real fragrance, don't buy from HottPerfume!
I wish I read the reviews before purchasing from them, but I was too caught up in the pretty website! It's not the first time it's happened to me, and I should've known better!
Warning: HottPerfume Review - A Fraudulent Website Selling Fake Fragrances, Stay Away!
It was a terrible experience dealing with HottPerfume (hottperfume.com). I must say, everything about my order was fake! From the perfume bottle to the decals, it was all a fake and pathetic attempt to make a profit. I couldn't believe my eyes when the decal came off the bottle! It was that obvious!
To make things worse, I visited their website and couldn't find any contact information, phone number or email. How on earth am I supposed to get my money back or even make a complaint? This was absolutely ridiculous and unacceptable.
I should have known better when I saw the Yahoo site stay up at the bottom of the website. It didn't guarantee anything, and I was sucked right into their trap. I hated the fact that I lost $77.49 on a bottle of fake cologne. If I had known, I wouldn't have wasted my money.
It's evident that HottPerfume (hottperfume.com) is a fraud! They don't deal in authentic products, and you won't find quality here. It's disappointing to know that such dishonest and scammy websites exist in today's world. Please steer clear and choose a verified and trustworthy eCommerce website for your perfume needs.
Poor Communication and Service: HottPerfume Failed to Deliver on Order
I ordered two bottles of perfume from HottPerfume about a month ago. I've sent six emails to the company inquiring about the status of my shipment and asking for tracking information. Finally, I received one response saying that the package would be delivered within the week. But, as you can probably guess, the package never showed up. Here we are, a month later, and still no perfume. It's a real shame because I was excited to try out their selection of scents. But at this point, I had to take matters into my own hands and file a dispute with my credit card company. It's unfortunate that HottPerfume wasn't able to provide better communication and customer service, because it's left me with a pretty sour taste in my mouth.
Is HottPerfume Legit?
HottPerfume earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Hottperfume.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hottperfume.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for HottPerfume have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Hottperfume.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While HottPerfume has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to HottPerfume has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- Our research indicates that HottPerfume is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.
- We have detected an internal review system on HottPerfume's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Disappointing Experience with HottPerfumes: Fake Product and Late Delivery
I recently had an experience with HottPerfumes and it was quite disappointing. My significant other purchased a perfume for my birthday and opted for the accelerated shipping. However, it took a whole 2 weeks to finally arrive. To make matters worse, the perfume was cracked and upon inspecting it closely, I realized that it was a fake. As someone who has been wearing J'adore for over 10 years, I can confidently say that it was a watered-down version of the original scent.
I would not recommend purchasing from HottPerfumes due to these reasons. While the price may be appealing, the quality and authenticity of the product leaves much to be desired. It's important to invest in quality products, especially when it comes to personal hygiene and fragrance.
In the future, I will be sure to do my research and opt for reputable retailers that prioritize customer satisfaction and authenticity of their products. The disappointment and inconvenience caused by this experience was not worth the discounted price.
Disappointing Experience with hottperfume.com: Inaccurate Product Labels and Poor Customer Service
Ordered two perfumes from hottperfume.com and gotta say, I was pretty disappointed with my experience. Firstly, I got the Dior Pure Poison, which was cool. But when I opened the box, the white bottle inside was only labelled "Poison", with no batch code on the box. Like, what gives? Was it a mistake? But then, it happened again with the Dior Tendre Poison. The sticker under the bottle was labelled "Coach Poppy" made in USA. Not exactly what I paid for, you know? And on top of that, there wasn't even a matching batch code. Talk about a buzzkill.
So, I hit up their customer service, and boy, was that a whole other experience. They didn't even care about making it right - no return shipping label, nada. It was just a big ol' middle finger to their customers.
Honestly, I wouldn't recommend hottperfume.com to anyone. It was by far the worst experience I've had when ordering perfumes.
Warning: Do NOT Buy from HottPerfume! Fake Perfumes and Terrible Customer Service
I wanted to buy some perfume to replace the ones that were running out, so I checked out HottPerfume. After seeing the reviews, I decided to buy all 6 perfumes that were in the picture. When I got the package, the packaging looked authentic. But when I opened the bottles and smelled the perfume, it was as if I was just smelling colored water. They are definitely fake perfumes! I was so disappointed because I spent $300 on these bad boys! I tried to contact them about returning them, but I have not heard back from them. My advice to you is to NOT buy from them! The perfume you get from the downtown stores are SO much better than these. Don't make the same mistake I did!
Overview of HottPerfume complaint handling
-
HottPerfume Contacts
-
HottPerfume phone numbers+1 (914) 560-8402+1 (914) 560-8402Click up if you have successfully reached HottPerfume by calling +1 (914) 560-8402 phone number 0 0 users reported that they have successfully reached HottPerfume by calling +1 (914) 560-8402 phone number Click down if you have unsuccessfully reached HottPerfume by calling +1 (914) 560-8402 phone number 0 0 users reported that they have UNsuccessfully reached HottPerfume by calling +1 (914) 560-8402 phone number
-
HottPerfume emailsinfo@hottperfume.com99%Confidence score: 99%Support
-
HottPerfume social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!