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I signed up for MyLife.com in May 11' -- I tried out the membership and then cancelled in a few days-- I recieved full refund.. what I dint know, was (SavingsAce) had stolen my CARDINFO during sign-up for MyLife.com.. during the transaction process-- and set up a recurring credit card payment-- I NEVER Authorized... for $19.95 a month! It was showing up on my credit card as MVQSavingsAce -- I did NOT SEE IT until this month 5/2012 ! It has been charging every month for an entire year! without my knowledge/ authorization... Yes, should have caught it... months ago... but Im one who uses my card for everything.. and have pages of charges... I dont see everything... (Learned my lesson) Savings Ace- only wants to refun ONE MONTH- (really?) Not Acceptable.. I am reading TONS And TONS of people having the same thing done to them... MyLife.com Confirmed.. to me today that indeed-- SavingsAce was (EMBEDDED) into thier transaction sign up-- process-- and for whatever reason.. when you call to Cancel MyLife.com-- they dont cancel SavingsAce to-- this is SCAMMING... (Misleading, Deceptive) ... Congressional Hearings have looking into this type of 3rd Party Scamming-- embedded into E-tailers sites and are supposed to be cracking down.. But if they arent successful... the Credit Card Companies and US the SCAMMED Consumers need to be (RELENTLESS) in our efforts to Shut these People DOWN... We need to research everything we can about SavingsAce and the AdaptiveMarketing.com I am looking into the Domain Names-- Owners and Operators of the websites and all connected... Id love to hear from others that have not had there Refunds Resolved-- so we can join forces... to create HAVOC for these Marketing thieves...-- [protected]@cox.net
The complaint has been investigated and resolved to the customer’s satisfaction.
I never agreed to be a part of "this". Whatever it is. I cannont locate them on the internet, and I don't want them to TOUCH my bank account. I got the info about it after I ordered a 7 day trial of a tanning product, which I no longer want, and cannot locate them either. I haven't given up, but any help would be greatly appreciated Thank You.
I have a $19.95 charge on my credit card from SavingsAce. I have NO idea what it is from, I have never even heard of this company before!
My credit card was charged 19.95 without authorization. Got recording everytime I called their number. Received no responce to any queries
I've reaptly have asked this company to cancel my membership
they keep charging 14.99 and 19.99 to my husbands bank acount
Roger gibson
I got taken by these guys as well. A class action lawsuit was just filed over this, and I'm thinking about joining it. Check out http://www.prweb.com/releases/2014/03/prweb11669196.htm for more information on the suit.
Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"
Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club “memberships”
Atlanta, GA (PRWEB) March 13, 2014
Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners. The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue’s “consumer savings clubs.”
According to the lawsuit, most club “members” never make use of their savings club “memberships” and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue’s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard’s agreements.
The lawsuit further states that Vertrue’s parent company, Velo Holdings, and MyLife.com’s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue’s improper practices. The case, Chi v. Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT.
The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices.
The new complaint alleges that Vertrue’s “savings clubs, ” administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today’s Escapes, Today’s Escapes+, ValueMax, and Your Savings Club.
The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue’s other online partners they encounter confusing, obscured ads for Vertrue’s “savings clubs.” Consumers click through these ads without realizing that they have accidentally “joined” one of Vertrue’s clubs, according to the lawsuit. The lawsuit also states that consumers who accidentally join Vertrue’s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their “memberships.” Vertrue’s entire business model is based around this deceptive practice, and Vertrue’s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue’s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard’s own rules regarding protection of private customer credit card data.
The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer’s credit card data to the related credit card network, which the complaint alleges was MasterCard. MasterCard verifies the consumer’s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder’s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently “clear” and “settle” all of Vertrue’s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.
Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com’s senior investor-owner, were fully aware that Vertrue’s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies’ highly illegal business practices.
If you have unknowingly joined one of Vertrue’s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at contact@WebbLLC.com or by calling [protected]. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.
dont understand charges for two months at 29.65 for a total on billing of 59.90? no record of this purchase?
dont understand charges of same amt. for two months for a totle of 59.90? please advise. cornertang2@yahoo.com
Savings Ace SM is a subsidiary of
Adaptive marketing LLC
680 Washington Blvd Ste 1
Stamford, CT,
[protected]
...which, in turn is a subsidiary of
Vertrue, Inc. LLC
20 Glover Avenue
Norwalk, CT 06850
Their SEC CIK Number is [protected]
I have reported the whole bunch to the Federal Trade Commission Complaints division at https://www.ftccomplaintassistant.gov/.
You may wish to do the same
When I did an Internet search to find out what I was being charged 24.95 per month for was Saving Ace Fraud. I could not find just Saving Ace. They had been curving my credit card for 6 months. I felt sick for not checking my statements monthly since I did automatic monthy payments to my credit card.
Here is what I did after discovering 5 months of charges to my Capital One account...we closed the account, and started up a new one. A lot easier than trying to contact the people at SavingsAce