Sassoonvs pro series ultra vibrant hair colour in 1bb/midnight muse blue

I bought this product about two weeks ago as it was on sale at my local Dollar General Market in Ohio and I knew I was going to need navy blue pigment anyways. I opened the box today and sadly, there is no pigment in the box?? Just the conditioner, cream developer, instructions and gloves. I'm so confused why or how this happened? Quality and damage control please. 😳

vs pro series ultra vibrant hair colour in 1bb/midnight muse blue
vs pro series ultra vibrant hair colour in 1bb/midnight muse blue
vs pro series ultra vibrant hair colour in 1bb/midnight muse blue

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