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Santander Consumer USA

Santander Consumer USA review: Title

J
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11:55 am EDT
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After numerous calls with the operators telling me that my title was shipped, I have still not received the title. I was told that my title has been available since January 2025. After numerous attempts to get this issue resolved and with escalations to the Executive branch, I am now getting hung up on when I call. After being told it was shipped on countless dates, I was finally told that there was an error on the title, that it had been corrected and was again shipped to me. After what is now months of this, I am getting hung up on when I call and still have yet to receive my title. Santander has received my money.. the vehicle has been paid in full, but I have not title.

Claimed loss: Lost ability to trade-in vehicle. Lost a buyer for the vehicle. Lost a secured loan opportunity due to not having the vehicle title.

Desired outcome: I WANT MY TITLE!!!

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  1. Santander Consumer USA Contacts

  2. Santander Consumer USA phone numbers
    +1 (888) 222-4227
    +1 (888) 222-4227
    Click up if you have successfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number 0 0 users reported that they have successfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number Click down if you have unsuccessfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number 0 0 users reported that they have UNsuccessfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number
    Customer Service
  3. Santander Consumer USA emails
  4. Santander Consumer USA address
    P.O Box 961245, Fort Worth, Texas, 76161-1245, United States
  5. Santander Consumer USA social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2025
  7. View all Santander Consumer USA contacts
Santander Consumer USA Category
Santander Consumer USA is ranked 14 among 263 companies in the Financing and Loans category