bot a samsung washer from the brick after 2 months of use product was not working properly, called the brick they had a no return policy after 2 days ( which is terrible ) they told me to call samsung, i called samsung they sent a repair guy who fixed the problem something to do with a computer chip and wiring, the washer worked breifly then broke again, called samsung again saying i would rather get a new washer than have washer fixed again, samsung said there is a no return policy only a fix policy, they sent another repair person who this time fixed a motor part, washer worked for a while then started to make a loud noise, called samsung to complain about washer and that i wanted a new one, they said once again no return policy and sent another repair person this time it was the drum bearing, so if i heard right from the repair person samsung probably payed the repair place close to $ 2000 parts and labor to fix my washer 3 times instead of just replacing the washer, im am now waiting for the next part to break, they have lost a customer for life, terrible return policy