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CB Mobile Phones Samsung Complaints #2-21
Samsung

Samsung review: Bespoke refrigerator

D
Author of the review
8:40 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased in 2021 from Home Depot. Ice maker has been replaced three times and still not working correctly. The cooling for the refrigerator has gone out twice. Each time a technician comes out to work on it, I’m told that both of these issues are quite common for this model. Even when replacing the ice maker components the replacement goes out. The water dispenser has always had a foul taste. Filter has been replaced but outcome is the same. Water dispenser is worthless

Claimed loss: $100 dollar copay each time it’s had to be worked = $500. Loss of food when broken $250.

Desired outcome: To have a refrigerator that’s reliable/reimbursed for $$ spent to keep it running

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