The complaint has been investigated and
resolved to the customer's satisfactionResolved Saia — Freight movement
resolved to the customer's satisfaction
Set up freight movement from Oregon to Alberta, Canada. Started process with quotes etc. in April. Multiple emails, phone calls regarding shipment. Saia picked up the freight on June 12th - on the 13th they phoned to say our freight was in Seattle and ooops by the way they can't take it over to Canada. WHAT????? How stupid can you be that multiple departments are in on this shipment - there is a quote number and they can't figure out that they can't take it into Canada at least a month before the shipment moves?? Idiots! Do not use Saia Freight.