Safe Touch Securitysecurity alarm system

Our Safe Touch Alarm System has gone off several times in the middle of the night, for no reason (once when the alarm was not even armed). After running around the house like a chicken with it head cut off looking for signs of a burglar or fire, nothing. Not even a call from the alarm monitor asking if everything was all right. Each time I immediately called Safe Touch about the alarm triggering, and why they didn't respond after it triggered, they said they had no record of the alarm triggering. They sent out a tech that offered no explanation. The company suggested I upgrade to their newer system (at my expense) because they couldn't explain the glitch with the existing system which is only 11 years old!

Sep 29, 2019

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