Ryze Superfoods
Reviews and Complaints

I tried Ryze Superfoods once and it was okay. But then they put me on a subscription without me knowing and started charging me. I tried to contact them but all I got was an email saying my stuff is on the way. So be careful! - Steph R

So, I stopped my subscription a while back and told the customer service guy that I didn't want it to auto ship. But, I got an email saying that they were sending me another shipment and they charged my card. I've sent a bunch of emails, but no one's getting back to me. I don't even want the coffee and I want my money back. It's not cool to just charge my card for something I didn't even ask for.

This company is the worst! I tried to help my grandma cancel her subscription, but the link didn't work. I emailed them, but they didn't respond. There's no phone number or address to contact them. They even took money from her! It's so frustrating. I tried to read their legal stuff, but it's all lawyer talk and doesn't make sense. This company is a total scam.

Ryze Superfoods is a total scam! Just like many others, I got tricked into getting more shipments even after I cancelled my subscription. It's so sneaky and dishonest! I tried to reach out to their customer service through email and phone, but they were no help at all. They told me to send back the products for a refund, but I still haven't received anything. I'm so fed up with this that I'm going to report them to my Attorney General. Don't waste your money on this company!

So, I saw an ad on Insta for Ryze Superfoods and it said it's good for preggo ladies. I asked them for proof that it's safe and they sent me a pic of the test results for the latest batch. But when I asked who did the test, they wouldn't tell me. Like, did they do the test themselves and just say it was someone else? Why won't they tell me who did the test?

I had a problem with Ryze Superfoods like most people here. They don't make it clear that it's a subscription. I didn't know I was signing up for auto-ship and auto-deduct from my credit card. I thought I only signed up for a sample. They say you can easily cancel at any time, but that's not true. It took me several months to reach out to the company without a prompt reply, and they kept shipping and charging my credit card. That's fraud and shady business practice. It's fraud when a credit card is charged without permission. That's what happened to me. They also say they contact you before shipments are sent, but they don't give you any warning or option to stop the charges. By the time I received a response, they had sent me two shipments and charged my credit card twice without my permission! That's wrong.

I tried emailing *** on May 2nd & 3rd to cancel my subscription & get a refund for my last order. I'm super upset that I never got a response and then got an email four days later confirming a new order. I don't even like the coffee and haven't been drinking it. It's really frustrating that I got charged again after reaching out. They have an auto-reply that says they'll respond within 24 hrs, but their customer service is terrible. I emailed them two more times and they suggested I keep the product or give it to a friend instead of honoring their return policy and giving me a refund. They're not responding to my emails at all now, even though I've been emailing them for the last 1.5 weeks. Ryze doesn't care about their customers and doesn't follow their own policies. I'm going to keep telling people about this because it's not right.

This company is a total scam. I didn't sign up for automatic shipments, but they keep sendin*** me this product that I don't even like. They keep takin*** money out of my account and I can't get them to stop. I emailed them and they said I have to wait for my next shipment to arrive before I can cancel, but even after I did that, they keep sendin*** me more. I don't know how they got me on their list in the first place. It's a real pain tryin*** to get them to stop. I'm sick of them ignorin*** me and takin*** my money. You can't even talk to anyone on the phone, you have to email them. It's a real hassle. I have so many bags of this stuff that I haven't even opened. It doesn't mix well and it's hard to drink. I wouldn't recommend this company or their product to anyone.

I made a one time purchase and it turned into a monthly subscription without my knowledge. When I received notification of a monthly charge I contacted them and cancelled my subscription. I have since been charged two times for a product I no longer want and have contacted to cancel. Shady practices and terrible customer service.

The coffee is great yet keep in mind I have no horrible sense of taste so anothers experience *** differ. *** purchased twice in the last year about 9 months apart. Not a coffee drinker. Each time I purchase they claim theres a one time purchase option I clicked that the second time I purchased and I still got opted into the subscription. I asked for a return label on December 3, 2022 as the package showed up a couple days after the money was deducted from my account. I promptly returned the item through my employer. The *** on December 3, 2022. Same company they send their products through. The tracking number was faulty apparently and for almost three weeks I couldnt track the return. I went to In Plant Support at *** (my employer) to see if the package was lost. Nope. The return was was received when I took it work (***) on Dec 3,2022 and delivered and received at the location provided on the return label RYZE sent me on December 5, 2022 via email and text message . It is now December 28 2022 Ive reached out to the company about my $36. Their representative responded with information Im already aware. The tracking number is faulty. I provided them with photos of the paperwork provided by my employer (***) that clearly states the return was delivered shortly after they provided me with the shipping label. Now I cant get a response. They had a whole lot to say when I told them I did t want to subscribe to their coffee and how to return it though.

Hello,

I only signed up for 1 shipment of the coffee drink. I did sign up or authorize another order or shipment. I would like my money refunded back to me ASAP. Or I will be working with my financial institution to dispute this charge. I want any subscriptions or automatic shipments canceled as I still have not had a chance to even try the coffee to even know if I like it.

I’ve been seeing their product all over instagram and decided to finally buy it. I went and made an order of 1 bag for 40$, it said I could throw in another bag for only 20$ more; I decided to do so and pay the extra 20$ making the total amount of money spent being 60$. I recently have received a USPS text stating on how my order was cancelled and how RYZE was giving no further information. I’m been given NO refund and NO information as to why it was cancelled. I want my money back ASAP.

I order on Ryze 16 product of mashroom coffee on 12.1.2024. They tag my order in fraud activities because the shipping address which i use are used by many peoples but it,s not my problem i order for my office employers and for my family thats why it,s 16 mashroom coffe even they i contact them and they respond after 1 day and just tell that your order is tag as fraud because the shipping address is used by many peoples kindly solve this issue even i subscribed the Ryze food there customer representive not even bother to answer on time.

When I placed this order in December, I did not sign up for a reoccurring subscription. I activated the account to receive information about this product. I wanted to try the the product which is why I purchased two bags with my initial order to give it a try and its not working for me. I was unaware until today when my Paypal account was charged that a reoccurring subscription had been set up without my knowledge. Please refund the most payment of $54 which I did not authorize and also please provide instructions on how to return most recent shipped order as I do not want it, did not order it and I can’t give anyone else a product that I’m choosing not to move forward with.

These SCAMMERS owe me $108.00. Plus, it was almost impossible to delete the fake subscription they attached to my credit card. Gutless cowards refuse to publish a phone number on their website and especially not on the credit card entry. There's nothing more disgusting than a fraud and a thief. Wanna prove me wrong? call me at [protected] and delete the "subscription I never signed up for and refund my credit card for the orders I never placed.

I ordered 2 packs of your coffee one for myself and one for my daughter. I didn't sign up for this reorder. My first order was $72. I thought this was was expensive, but I wanted to try it and thought it would be a nice gift for my daughter. If I had know you all would sign me up for this subscription I would not have ordered at all. Now I have called and left messages after messages. I have emailed, and even contacted my bank about this. If you up front with people and let them decide if they want to keep ordering your product. This way people won't see you as a scam. This has really left a bad taste in my mouth.

I stopped my monthly subscription because it was getting to expensive. I called and cancelled and thought I was done with Ryze.

Earlier this month I received another package in the mail and my account was charged.

I keep trying to call, but the phone number is not working and I can’t reach anyone.

I wished I would have never ordered from this company.

I have ordered with Ryze earlier this year after hearing good things about the product. A month later they charged me again and sent me another shipment as I was unaware that I had subscribed. Apparently that is in the fine print when you order. I was able to cancel my subscription. Eventually I ran out of product so I placed another order November 2nd, this time opting for the one time purchase. December 2nd I found a charge on my card in the amount of $54 from Ryze. I attempted to sign in to my account with them on their website. I found that I have no subscription and that the order from November and December were not visible in the area where it says “manage subscription”. They do not have a phone number that works, when I call iI get a message saying that the call cannot be completed as dialed. I’m confused as to why I was charged without my consent and am disappointed in these unethical charges from a company that is supposed to be supporting wellness. I’d like a refund.

Ordered and received a trial bag of mushroom coffee from Ryze on Facebook for 25.50. Then around a month later I started getting emails that your order is ready and then confirmed on its way. A charge for 36 dollars was immediately taken from my account. I began emailing the company stating I never signed up for this and I only purchased the trial bag of coffee. I started getting automated messages trying to sell me more coffee and recipes. I continued to email stating again I never signed up for this and do not like the taste as well. I want a refund for both orders. Finally a response comes through stating they will give me a refund and send a return label for the first order. Then the email stated when you get the second order contact us and we will give you a refund and a return label. The company has since stopped responding. I need a refund and return label for this 2nd order of mushroom coffee for 36 dollars.

I ordered the wrong item and sent them an email that I could not change the order. They messaged that they canceled it for me and that I could order what I wanted. They have a promo, HOLIDAY, for a discount on your order. When I placed the order, they messaged me that I used it on the canceled order and that I could not use it on the order that I wanted, so I did not get the promo discount on my order today. I want my discount on the right order that I should get, or else I would cancel my order.

Placed an order on Nov 13th, and received a tracking number the very same day, which detailed the item would arrive within 10 days. 10 days later, still no item. Informed from the "owner" that they are sorry for the delay and they will look into it immediately. Another 10 days later, still no package, but they implore me NOT to leave a negative review. That should've been my first clue. Once again let them know that I have not received a package. This time I did not get a response. I called my bank and asked them to please reverse the charge. I also informed them that this company is a scam and anyone who purchases this from them, should read the reviews prior to ordering. Save your money and energy.

Hello STOP sending me coffee, I never sign for automatic shipment. I don't even like the coffee, the 1st bag I only use twice and the rest I don't even use, planning to throw it because give me stomach ache. DO NOT SEND me coffee. I already disputing the charge to my credit card that you just charge on 12/03/23. I don't want any RYZE coffee. Please DO NOT SEND ME and please return my money.

Thank you

I am not one to write negative reviews about things so this is new for me. I originally placed an order in September for 1 mushroom coffee that I vividly remember clicking "one-time order" because I don't like my card being charged without my knowledge or permission. Come to find out, yesterday I got another email claiming that I had another order on the way for a coffee that I did not want nor order. The coffee had not been being dropped off at my door and had apparently been being put in a hot mailbox somewhere in my complex that I wasn't aware of. Therefore I did not know that coffee shipments had been being sent to me over the past couple months. I tried to reach out via phone multiple times yesterday and today and it is going straight to voicemail. I also sent multiple messages and emails and still have not heard back. Two additional coffees have been sent to me that I can not use and do not want. Very frustrated and disgusted.

I ordered from them once for 25$ And they stole 45$ last month a few days later. I didn’t notice untill they stole another 54$ yesterday from me. I never signed up for anything and I wouldn’t ever sign up for anything monthly. I had to get rid of my card and get new one because they stole from me. Don’t use this company they are frauds! I’m scared to know what’s in there coffee.

I made a once off purchase on 10/31/2023 to try out this product. Today I see they have charged my account again for $54. And they are saying I signed up for recurring shipments. I did not sign up for this and I want my money back. This is a scam. When I call their number it goes to voicemail. I have emailed them to refund and cancel so called recurring payments. Instead of saying they will cancel they are asking me how the coffee is REALLY

I keep getting this shipment of coffee in the mail that I did not order and do NOT want. The package cones with no information to contact anyone to stop this from happening - no customer service - no phone number. I looked up the company online and it says that I can stop the “subscription” by signing into my account. I DO NOT HAVE AN ACCOUNT. This is incredibly upsetting. While this may be a way for your company to make money, you should consider the effect on the other end. My son just died. Refund these two coffees and STOP sending these to me.

This company sneakily signs you up for a monthly recurring subscription when you buy their product. It is NOT clear or obvious in checkout. I checked my email history, not a single email stating I signed up for a recurring monthly subscription. My confirmation email mentions nothing about recurring fees. If you are automatically signing customers up for a subcription upon purchase, it needs to be VERY clear and obvious. Awful business model. Even if I like the product I will never buy from them again for this reason.

Customer service is a joke. I canceled a card. I don't know how they were still able to process it but instead of canceling my order before it shipped, they just shipped it out faster by FedEx for a Sunday delivery because the payment was processed that Friday morning. I wake up at 2am so i saw the emails before they even opened up and i sent an email right then and there. Thanks for stealing my electric bill money you soulless monsters single mom with 4 kids ring to make it work. By the way, when the package arrived, it was DAMAGED! Trying to get to the cancelation/skip page is a hassle and I couldn't find it to skip the month. I'll never come back. You heartless people ruined this family's everything this holiday season all because of your greed. Plenty of other mushroom coffees to choose from. Go somewhere else.

I initially signed up for a subscription, then canceled it after tasting the product. To me it tastes like mildly coconutty water. Ryze acknowledged the cancelation, but when I asked for a refund for the untouched shipment that came to my house 2 days ago, I got nothing but the run around from them. You have to email them to ask how to return the product and get a refund. In response, I was told that I just don't like it "yet", that maybe I need to give it to a relative, or that I need to buy their creamer. In frustration, I asked if they were going to refund me or not. Nothing but crickets since. The emails are supposedly from the founder but likely a bot, wishing me a great day while ignoring my request. Either way, it makes them look sketchy. I want my money back, plain and simple.