The complaint has been investigated and
resolved to the customer's satisfactionResolved Ruby Cargo — delivers broken goods
resolved to the customer's satisfaction
Bad service provided by Ruby Cargo for the door to door service from Dubai to Mumbai.
1. The people arrived at my Mumbai apartment unannounced and demanded money for unloading the cargo.
2. They did not care to open the boxes and simply dumped the stuff in my flat.
3. When I hired my own labour for opening the boxes, I was shocked to find the following:
4. The washing machine was upside down in the wooden crate and is not working properly.
5. The window AC was scratched and punctured from behind and needs major repair.
6. The standing fan was completely squished and abruptly dismantled and now it cannot be fixed.
7. The wires of the floor lamp was cut to ensure that the stand fits in the box and is now completely unusable.
8. Both my chandeliers are broken into pieces.
9. It's 45 days now and they want to compensate me with a measly $200. I spend nearly $800 on shipping alone. Even that is not confirmed.