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TransAm Trucking
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1.8 21 Complaints
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TransAm Trucking Complaints 21

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9:27 am EST
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TransAm Trucking Driver

This driver destroyed city property with his truck, and he did not stop to take responsibility. On the corner of Martin Luther King Jr Blvd and East Broadway Street, Lubbock, TX, he took down a utility pole making a right turn. He snapped the pole in half and could have caused serious harm and danger to the public with service wires dangling and the pole falling over. This happened shortly after 8 Am central.

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Update by Lily Gabryelle Hernandez
Nov 28, 2023 9:32 am EST

Images attached.

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1:59 pm EDT
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TransAm Trucking Truck

My husband finally has gotten the truck. And the lady said it had been confiscated for drugs. He goes out to look at it and this is what he finds. So now they are expecting him to drive this vehicle. He is in a messed u situation. The truck has pee bottles, swords and other crap, and nasty. Look at the video. This is how Trans Am does new drivers. Nobody from the company has even tried to come look at the vehicle before placing a new driver in the vehicle. This shows already that they don’t care about their drivers.

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1:08 pm EDT

TransAm Trucking Not having granted time off.

I have worked for 6 weeks with only two days off so I could have the 22nd through the 26th off and put over a month notice in to get those days off. Today is the 21st of Sept the day befor I'm supposed to have my home time and they have me 12 hours away from home and clearly are not gonna honor that time after granting it to me and knowing how important it is to me I stressed this befor I was ever even put in orientation and was told it wouldn't be a problem and that I would get these days off.. I have currently been waiting for two days for my driver manager and dispatch to figure this out and it still hasn't been figured out so that I can be routed home. I feel that delivering loads are more important to this company than someone having fair time off and this is a violation of my workers rights. I have reminded them over and over for the last 3 days that I requested that time off and I needed to be off for it. I was told they would have me done and home in time. Which isnt true I'm still in New jersey waiting for a phone call.

Desired outcome: To get home to my family.

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Is TransAm Trucking Legit?

TransAm Trucking earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TransAm Trucking to be a trustworthy company. Although there's a 19% resolution rate for customer complaints, which deserves attention, TransAm Trucking is known for their high standards and safety. If you're thinking about dealing with TransAm Trucking, it's wise to check how they handle complaints.

We found clear and detailed contact information for TransAm Trucking. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Complaints boards detected workplace-related services and and offer a range of services to help you navigate the sometimes murky waters of job hunting. From resume writing to interview coaching to background checks, they offer a range of services to help you land your dream job.

Transamtruck.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Transamtruck.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While TransAm Trucking has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 19% of 21 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • TransAm Trucking protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to TransAm Trucking has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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3:16 pm EST

TransAm Trucking Wreckers driver!!

At approximately 2:26 PM by exit 13 traveling

North bound on 380 near Gouldsboro driver attempted to run my disabled wife off of a highway during a bad snow storm. Out of respect for the current truckers freedom convoy I will refrain from sharing any video with the Pennsylvania state Police . The driver showed a lack of respect for our states safety protocols and showed no remorse as we blared the horn to alert him he was drifting into our lane while attempting to pass in less the ideal conditions. I understand everyone has a bad day but there is never a excuse for endangering the lives of other people.

Desired outcome: Commercial drivers should always be safe and those that choose not to exercise safety in favor time need to be trained better, the outcome I leave to you

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8:22 pm EDT
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TransAm Trucking IAM broke down and they say I gotta find hotel but i

Look my truck broke down and the mechanics say I gotta stay in hotel. When I call driver manager they say I gotta call hotels and they give me the money. But the deposit will come out of my check next week which I don't want that to happen plus night shift says o just email receipt but I tell them day shift only accepts pdf email which I can't do on my phone been though this already and then say I can just trans flo it no day shift says it has to be pdf file email so this means the hotel fee won't get rembuise so I sitting outside the mechanic shop with no motel because they say I got to find my own hotel and all this this how it is or what I don't want all this out my check next week cause il have no way to send receipt again come on man I am all's employee my truck number is 20917 name is Jasen Snyder driver code snyja phone number is [protected] I mean we get told in orientation the company will get us hotels when in situation like this not us having to go though all this then night actn like it's no big deal well it is when I comes out ur check cause the company won't accept simple tramadol receipt. So here IAM stuck outside mechanic shop with no help.

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8:43 pm EST

TransAm Trucking drivers

Spoke with one of Trans Am's drivers at pilot in Russellville AR when he came up to my window asking how to turn on his cab lights. I asked him what kind of truck he had, and he said "I dont know, it's my 2nd day." Wow ! He looked like he was struggling to pull out of the parking lot after I showed him the light set up. Couldn't believe what I was hearing and seeing from the guy. This is scary, knowing my family travels the same roads as this "truck driver". This industry is so different than it use to be..frightens the hell outta me.

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4:00 pm EDT
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TransAm Trucking truck driver

Hi my name is Susan lonczack I was at a truck stop in New York with my husband and We were having a conversation with a guy name Juan Santiago one of your drivers and it came to my attention when we went outside that a minor was in his truck today and I don't think that was a good look me and my husband we're going to call 911 but we suggested to come on here and make a complaint before we decided to call 911. And they were both under the influence it looked like. But I just think it wasn't a good look.

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7:40 pm EDT
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TransAm Trucking ran off the road by truck

Me and another driver were ran off the road by a truck pulling your trailer. It took place in laurel, ms where hwy 15 goes from four lanes to a two lane road. The driver was running at a high rate of speed and was in the lane that end. However instead of slowing and merging into traffic like a normal person he continued to floor it and ran us into on coming traffic. I would love a call or email concerning the matter. Morgan Montesdeoca [protected]
[protected]@gmail.com

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10:23 pm EDT
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TransAm Trucking truck 218710

Truck 218710, license number 159653 Drove into our little circle and made everyone on the street move their cars at 10:16 pm so he could get thru.
Please email me that you got this because you will probably need to pay for the damage
[protected]@gmail.com
I will be posting this info on our community board so any neighbor who suffered damage tonight will know who to call for reparation
Let me know if you would like photos

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1:05 am EDT

TransAm Trucking service and operations

My husband just started with your company. He was out for one day. He was given a 15 day travel permit from Probabtion and the company has not returned any phone calls to get him on the road. Your truck is sitting at a truck stop and as long as the wheels aren't moving no one is making any money. As of now he is down to 12 days on his permit. This is our livelihood and it's costing our family money for him to be sitting. I don't understand how there can be no runs for him and why this must take so long. He has the truck. He's ready to get on the road to make your company and our family money to provide. I'd like to know what is going on. Please let me know what the hold up is and if there is anything we can do to get this remedied.
Thank you
Joy Gibson
Wife of your driver, Danny Gibson

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11:22 pm EDT
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TransAm Trucking pay

Look, I'm a disabled vet. I only have a limited amount of disability income a month. Here the past 2, almost 3 weeks I have had to deal with anxiety and chest pains out the roof because of upcoming Bill's that there is NO DAMN way I can cover. Why is it so hard for dispatch to get loads for my husband that are over 300 miles once he drops off in TX? You know it takes a MINIMUM of at least 2400 miles just to make the lease payment. WHY?! Hes tried working with dispatch. They want to insult him and say hes Bi-polar, which he isnt. Hes tired of getting messed over. Once again the issues are Communication and planning. Hes even fired his dispatcher and requested a different one but that has yet to happen. I PROMISE you that if this keeps up and I end up sicker from the undo stress, I'll sue your company. That's not a threat, that is a damn promise. Your staff is paid by the hour, these drivers are not, and the Independent Contractors have even more to shell out than your company drivers. The weeks that you put the drivers in hole, they dont even have enough money to have food for the week for themselves, let alone try to help their families! P

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Donna Hendricks
US
Feb 05, 2021 2:16 pm EST

My husband just started with this company about 3 weeks ago. Haven't seen any pay. How can I pull up weekly pay stubs? Is their a web sight, e-mail to pull up what you've been paid for, miles driven, etc.? I.m his wife and he hasn't got a clue. Could someone please message me at d.hendricks4@aol.com? Donna

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12:56 pm EDT
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TransAm Trucking driver irresponsibility

239310 - Trailer number
T523983 - License Plate
Usdot-315503
81215- Cab number

Above is the info for a cab/truck of one of your drivers. This driver has driven very irresponsibily. My husband and I are traveling west on I-20. As my husband was moving into the right lane because said driver was in the left lane said driver proceded to dart into the right lane almost causing a bad situation if my husband did not slam on his breaks. Then as my husband tried to get back into the left lane said driver continued to drive in the middle of both lanes. I'm not sure what the problem is but we do not need such reckless truck drivers on the road.

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9:33 pm EDT

TransAm Trucking refrigerated carrier

As a current employee I really want to express my dissapointment with what I have recently seen not being addressed. I work in the same building as the training department and I frequently meet the Director from upstairs in passing and have a chance to make small talk. I have found the talk to be more than uncomfortable as of late and increasingly getting more offensive. At first I chalked it up to one time locker room type talk, but as he seemed to feel more at ease the more offensive the statements were as related to Transam female staff members. He described how he hugs them all to get a little "feel feel" and how he has "bagged" more than a few inside the office and is working on a few now. He started talking about female employees no longer with the company Christy, Meghan and a few other names I don't remember and that he has to be careful because they had as he put it "jumped on me for something related before but I'm playing it smart now. Gotta get what a man can get!" All the while he acted as if this was ok and laughed it off. I shook my head and told him that's all more than I needed to know and I had to check on something and walked off. I spent the afternoon thinking about what I just heard and how many others may have heard the same and even though I fear opening up about this and somehow having it held against me, I do take pride in my job and how the guys in our department act and expect the same from other's. I have a working wife and hope she doesn't face this kind of behavior at her workplace.
I was pretty blown away by how casually he seemed to use specific employees names and who he was wanting to go after next and what he'd like to do. I guess he expected me to be impressed and joke it off with him. I know some of these employees and it made me feel pretty damn uncomfortable.
I'm not sure the route to take as he had stated they already knew about some things and yet he speaks kind of carefree with it all. I figured I would get it out on reviews and maybe someone will care enough to look into it and resolve it without any backlash towards myself or other employees who may feel too intimidated to report this behavior. He's a Director up there so I'm not sure what they would do if anything since they apparently have had knowledge of his questionable actions before. Hopefully it would be handled but who knows anymore.
It would be a shame for Transam to get a reputation for allowing that kind of culture to exist especially near our new hires. I wouldn't want my wife or daughter around this type of conduct. I'm just real shocked and dissapointed, but still hopeful that someone will look into it.

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8:19 am EDT

TransAm Trucking drivers managers (marco)

First and foremost this trucking company's managers are truly unprofessional when it comes to handing out trucking loads to their truckers. It seems as though being a woman or man in this industry working for this particular company you get ignored and sent on suicide missions in unsafe equipment. When it comes to a trucker having time off to be with their families Marco seems to not understand or even care that people are entitled to some time off knowing how stressful and exhausting a truckers life can be. Hopefully someone within management will read this and take note that all of your truckers driving for your company are putting their lives on the line daily for your company and should respect the truckers a little more than what is given and displayed. Also remember these are the same individuals who are bringing in money for you because if it weren't for your dedicated truckers I truly believe you would be out of business let alone have started this business!

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6:01 am EST

TransAm Trucking lease program

I was lease, and they wouldn't let me get the miles, even though I asked them over and over. They wouldn't let me have wheel covers until I went and bought them out of my own pocket, even thought half the fleet trucks have them.
They fired me, for no reason, claiming I argued with vice President, but not true. I was arguing with dispatch and vice President butted in and said your fired.
Not caring that dispatch was lieing about I have said.
Trans am trucking is the abosult worse company ever...I still don't know why I was fired

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Jettykitty
US
May 04, 2023 11:36 am EDT
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Same thing happenned to my husband andthey have ruined his trucking career befoeit even started...

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Paul Sypolt
US
May 21, 2016 10:40 am EDT

I Drove for Transam for almost 16 years they ant the best but you will make money with them What Drivers don, t Realize its that there main freight is Meat that were the money is at all outher is a back hall.there was no one more pissed then me about setting around but when that load came out i haul my to del it the more stops on it the better and if i did not get a back haul i dead headed back to the meat house it paid the same emty or loaded to me the thing is i made money i alot got my chew on but if you want to be a driver you take to good with the bad its all up to the who is behind the wheel if you can make it .what you need to do is learn you truck keep it up stay out of the shop the more you can do the more is in your pay ck, You look at most on the Complaint are drivers are Experienced Driver not the new ones them need to set there own site on what they want not to listen to the failures of others, so when you are setting up Stairs in the TV room or outside at round table ask the Driver that do the ing how many company they work for the job jumper are the ones that don, t make money but have alot of time to setting if you stay to the job you will make money.i am 72 NOW AND I NO I CAN STILL HAUL THAT LOAD AND MACK THAT MONEY.TK/YOU T/A MILLION MILE CLUB .PAUL SYPOLT

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6:38 pm EST

TransAm Trucking leasing

Whatever you do, don't lease from this company.they are nothing but ripp off artists, they will tell you a bunch of bs to get you in the door, then they will only let you get enough miles to make the truck payment.little to nothing take home.and if you leave the company get ready to be robbed blind, they will make up anything they can to make sure you get nothing. Most likely you will be negative on your settlement almost every week, meaning you will owe them money at the end.

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3:46 pm EDT

TransAm Trucking thieves

I have 26 years OTR experience and tried to work for TransAm and lasted for three months. this is the most organized bunch of thieves I have ever seen in my entire life. now I say organized because they are good at ripping people off. I would not recommend them to anyone. they lie, cheat, and steel your money. all you are doing as a lease operator is making payments on their equipment and when you leave because you cant support your family then they just give it to someone else to make the payments and so on and so on. do yourself a favor and please look elsewhere for a driving job so you don't have to go through the same issues as I and many others did. I really don't know how the owners sleep at night. but you know what they say, there is a place in HELL for those people.

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nomon
Zephyrhills, US
May 08, 2023 5:32 pm EDT

Yeah will they took my husband off the truck and 30to 40 deg weather and he a diabetic with no money know way to get home in ky 3 days at a bus stop he could not get no food could not take his shot know way to get a place to stay so he in up in the hospital all most die his suger was 18 by the time the ems got to him did not no were he was he 70 years old been driven 20 years they thought he was drunk and he was having a epic so because his suger was low and he a vietnam vet know preson need be done this way that show me they dont care about any driver

B
B
Billy Forrester
US
Oct 08, 2018 5:42 pm EDT

Got that [censored] right brother.

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5:07 pm EDT
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TransAm Trucking disrespectfull phone ethics

I had applied for employment with trans am trucking. . . Just finished truck drivers training. ,. ,. As a part of my disability being hearing disabled. . . (Corrected through hearing aids) my rehabilitation plan is to be reemployed. . . In a new field. . . The trucking industry. . Or transportation industry. . . After 3 weeks of background checks and employment verifications. . There was one more added detail to finish up. . . Gaps in employment. . . My experience with the recruitment department was horrendous, , , , if i had a question. . . I wasn't allowed to finish my question. . And interrupted (Mind u this is the 1st time i have been looking for employment in a new industry. . .) i am full of questions. . . Legit ones. . . So i would be interrupted. . . Frustrating as disrespectful as it is. . . Upsetting. . . So after a few phone calls. . The director of recruiting has these emails stating that i am. . . Rude and pushy. . . (Is the tone of my voice) yes i haven't my hearing aids in when i call. . . So i am told by the director of recruiting. . . Dean cochran. . . He is saying that i am being rude and pushy. . If this happens again whats to say u will do it with customers. . . Which goes to prove they didn't fully check out my background in business ethics. . . I have a perfect service record with bbb. . . In nebraska. . . A - record. . Its a - because i wasn't a member. . Otherwise it would be a+. . . Yes i am a previous business owner. . . Therefore to save false accusations from being part of my record in a new industry. . . I requested my application be disqualified. . . I should've requested my application be withdrawn. . .

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Frankie234
US
Mar 19, 2016 1:58 pm EDT

I was a Lease/Purchase Owner Operator for Transam. It was when I came back to this screwy business, since the economy tanked! There are thousands of people that Transam has screwed! The Owner of TA also owns National Carriers "The Elite Fleet"! They strand you in Dallas, if they see you were a O/Op for TA, not a company driver! This even if, you were planning on being an O/Op with them! Both companies are owned by a guy who sits on Tyson Foods Board of Directors (or did in 2011) and he owns 25% of Tyson Foods/Chicken ! So he doesn't give a rats, if either one of his trucking companies run well or not! They certainly don't give a rats about the drivers either! There's a huge Class Action Lawsuit, Pending Litigation against TA right now! I understand thousands of people (X-Contractors of Transam!) have signed up! I lost a Harley and my house because of this crooked and his god damn trucking companies! However, I have to admit Transam does have good equipment! Maybe if they shut him down (Both Companies) maybe the Judge could order him to have to close and give away FREE his fleets! ( I would Not mind, getting a decent shape 2013, T-700 with about a half million miles or less on it! Bloody Hell, if it was free, they might talk me into a brand new T680! But I think those should go to the people who lost more then me! Mine was a 2011 T-700 with only 50, 000 miles on it! We can only hope and wish I guess! Sure would be nice though! But yeah, I'd take a free T-700 2013 KW Ultrashift with working APU to call it even! Why the bloody hell not? As long as it's DOT'd and ready to roll with everything working properly! He has to pay the 2290 though and have them come complete with ALL needed insurances to haul today! I would also want the truck's title in my Name! Then I'd sit in the yard and watch him close down the company! You bet! You bet! So don't feel bad there Bubba. Be glad you got away with the shirt still on your back! Transam = Trans Scam!

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3:19 pm EST
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TransAm Trucking expect drivers to starve

This company will starve you out of a truck. 15 bucks a day isn't much on the road. Not to mention the joke of a lease purchase program

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TA Employee
US
May 01, 2018 9:54 pm EDT

As a current employee at TransAm I really want to express my disappointment with what I have recently seen not being addressed. I work in the same building as the training department and I frequently meet the Director from upstairs in passing and have a chance to make small talk. I have found the talk to be more than uncomfortable as of late and increasingly getting more offensive. At first I chalked it up to one time locker room type talk, but as he seemed to feel more at ease the more offensive the statements were as related to Transam female staff members. He described how he hugs them all to get a little "feel feel" and how he has "bagged" more than a few inside the office and is working on a few now. He started talking about female employees no longer with the company Christy, Meghan and a few other names I don't remember and that he has to be careful because they had as he put it "jumped on me for something related before but I'm playing it smart now. Gotta get what a man can get!" All the while he acted as if this was ok and laughed it off. I shook my head and told him that's all more than I needed to know and I had to check on something and walked off. I spent the afternoon thinking about what I just heard and how many others may have heard the same and even though I fear opening up about this and somehow having it held against me, I do take pride in my job and how the guys in our department act and expect the same from other's. I have a working wife and hope she doesn't face this kind of behavior at her workplace.
I was pretty blown away by how casually he seemed to use specific employees names and who he was wanting to go after next and what he'd like to do. I guess he expected me to be impressed and joke it off with him. I know some of these employees and it made me feel pretty damn uncomfortable.
I'm not sure the route to take as he had stated they already knew about some things and yet he speaks kind of carefree with it all. I figured I would get it out on reviews and maybe someone will care enough to look into it and resolve it without any backlash towards myself or other employees who may feel too intimidated to report this behavior. He's a Director up there so I'm not sure what they would do if anything since they apparently have had knowledge of his questionable actions before. Hopefully it would be handled but who knows anymore.
It would be a shame for Transam to get a reputation for allowing that kind of culture to exist especially near our new hires. I wouldn't want my wife or daughter around this type of conduct. I'm just real shocked and disappointed, but still hopeful that someone will look into it.

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6:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TransAm Trucking equipment

i work trans am biggest mistake of my life going to work for them should have stayed were i was ! only have onr thing to say they bring in 40 60 students and lease drivers for a company that only has [protected] trucks and at the end of the month they have more trucks available HUMM they should have yhte biggest fleet out here. go work some were else!

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Overview of TransAm Trucking complaint handling

TransAm Trucking reviews first appeared on Complaints Board on Aug 7, 2009. The latest review Driver was posted on Nov 28, 2023. The latest complaint disrespectfull phone ethics was resolved on Apr 10, 2013. TransAm Trucking has an average consumer rating of 2 stars from 21 reviews. TransAm Trucking has resolved 4 complaints.
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  1. TransAm Trucking Contacts

  2. TransAm Trucking phone numbers
    +1 (913) 782-5300
    +1 (913) 782-5300
    Click up if you have successfully reached TransAm Trucking by calling +1 (913) 782-5300 phone number 0 0 users reported that they have successfully reached TransAm Trucking by calling +1 (913) 782-5300 phone number Click down if you have unsuccessfully reached TransAm Trucking by calling +1 (913) 782-5300 phone number 0 0 users reported that they have UNsuccessfully reached TransAm Trucking by calling +1 (913) 782-5300 phone number
    Head Office
    +1 (913) 324-7110
    +1 (913) 324-7110
    Click up if you have successfully reached TransAm Trucking by calling +1 (913) 324-7110 phone number 0 0 users reported that they have successfully reached TransAm Trucking by calling +1 (913) 324-7110 phone number Click down if you have unsuccessfully reached TransAm Trucking by calling +1 (913) 324-7110 phone number 0 0 users reported that they have UNsuccessfully reached TransAm Trucking by calling +1 (913) 324-7110 phone number
  3. TransAm Trucking emails
  4. TransAm Trucking address
    15910 S. Highway 169, Olathe, Kansas, 66062, United States
  5. TransAm Trucking social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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