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Royal Mail Group review: Royal Mail Tracked 48™ parcel delivery service

Shoaib Latif of US

Nov 25, 2025 3:56 am EST

Verified customer

Featured review

Dear Royal Mail Customer Service,

I am the sender of the parcel with tracking number 021338520319D223. We had attempted to arrange a redelivery, but the recipient did not receive any “Something for You” card, which seems to have caused the delivery issue.

I am currently out of the country and will not be available to receive the parcel at my address. Therefore, I request that the parcel be:

Redelivered directly to the intended recipient at the following address:

Recipient Name: Suzain
Address: Unity House 512, Luton, LU1 5FX
Phone Number: +[protected]

OR

The recipient may collect the parcel from Luton Post Office/Customer Service Point if redelivery is not possible.

Sender Address (my address):
70 Blythswood Road, IG3 8SH
Phone Number: +[protected]

I am attaching the receipt I received at the time of posting for reference. Please advise on the next steps to ensure the parcel reaches the recipient successfully.

Thank you for your assistance.

Best regards,
Shoaib Latif
Email: [protected]@gmail.com
Phone Number: [protected]

Desired outcome: Parcel is successfully delivered to the intended recipient at Unity House 512, Luton, LU1 5FX or the recipient collects it from Luton Post Office/Customer Service Point.

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customer.service.team@royalmail.com

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2nd Floor, Royal Mail, Pond Street, Sheffield, England, South Yorkshire, S986HR, United Kingdom

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