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Roxy Customer Service

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Complaints10
Pending0
Resolved0

Quiksilver, Inc.

5600 Argosy Circle, Building 100
Huntington Beach
California
United States - 92649

Customer Support Phone Numbers

1800 090 402(Australia) 0 0
8800 333 1880(Russia) 0 0
1800 892 2281(Mexico) 0 0
+1 800 892 2281(USA & Canada) 0 3
+44 808 164 1405(United Kingdom) 0 0
+353 768 886 268(Ireland) 0 0
+64 800 421 926(New Zealand) 0 0
+43 720 817 798(Austria) 0 0
+32 78 480 543(Belgium) 0 0
+45 78 761 783(Denmark) 0 0
+358 841 541 521(Finland) 0 0
+33 987 679 438(France) 0 0
+49 891 2089 5647(Germany) 0 0
+39 497 360 195(Italy) 0 0
+31 858 887 397(Netherlands) 0 0
+351 308 807 703(Portugal) 0 0
+34 518 900 209(Spain) 0 0
+46 855 765 969(Sweden) 0 0
+41 275 880 059(Switzerland) 0 0
+852 22 633 393(Hong Kong) 0 0
+91 223 969 8198(India) 0 0
+81 120 329 190(Japan) 0 0
+65 67 450 243(Malaysia & Singapore) 0 0
+27 313 131 402(South Africa) 0 0
+82 18 996 670(South Korea) 0 0
+886 809 091 588(Taiwan) 0 0
Australia 
PO Box 234, North Shore, Victoria, 3214, Australia

India
8th Floor, Maker Towers E, Cuffe Parade, Mumbai 400005

Japan
6-27-8 Jingumae Shibuya-ku, Tokyo 150-0001, Kyocera Harajuku Building 2-3F

Taiwan
21st Floor, № 2, Lane 150, Section 5, Xinyi Road, Xinyi District, Taipei City
Plus

Roxy Complaints & Reviews

Roxy / customer service

Gr
May 28, 2019

Absolutely horrible customer service, shows location when looking for nearby locations for a return but none of the "locations" will take the items back. Tried calling customer service on several occasions to get more information and no pickup. Emailed issue to customer service, received a...

Roxy / roxy girl 2 piece bathing suit

Ju
Oct 22, 2018

Roxy2 piece size 12 bikini with 2 peach and white elastics on each side. Been worn to 3 lessons bought it at sport check but threw the receipt out. One of the elastics is fraying very badly amd quickly that she won't be able to wear it much longer had it for maybe 2 weeks!!! The quality of...

Roxy / contact

Ro
Jul 29, 2018

Hi we would really like to get a hold of someone who works here Please can some one contact us about how to get through to you guys We are applying for a k1 visa and it's a requirement that we get an email in writing that you guys are stating that you are not a marriage broker(as me and my...

Roxy / order number [protected]

Du
Jul 18, 2017

Order Number: [protected] Order Date: 22-05-2017 Shipment Method: Standard Ground, (5-10 business days) Shipment number: [protected] Shipping Address: Duy Ngo 116 Athlone Drive Cornwall, ON K6H 6J1 Hello, I ordered these items for my wife. She decided to return them. The return packaged...

Roxy.com / Horrible customer service

Kl
Feb 14, 2017

Ordered a couple things from them. Their return rules state, that you can return your purchase during 30 days, after purchase. In my case, I have 3 more weeks, but I lost the return label and guess, what? They won't accept my return, because of the return label... What a stupid rule!!!...

Roxy / Customer unfriendly support

Ms
Jul 27, 2016

I have ordered a bikini from www.roxy.com and needed it for my vacation. I ordered long in advance to be sure I'll get it on time. It took them forever to deliver it and the saddest part was that I had to return it back due to the incorrect size. I called Roxy and spoke to one of...

Roxy.com / Major Return & Exchange Issues

Re
Jan 28, 2016

I am in shock at the horrible return/exchange policy Roxy offers. I was given a pair of snowboard pants for Christmas that were too small and not accurate according to their size chart. When I called and explained they were a gift and I needed to exchange for a large the woman on the phone...

Roxy / Customer service

Lo
Nov 18, 2014

Sent me the wrong size shirt, I contacted them and they want it back in order to refund me. Ok, so I tell them I need a shipping label. None have come. I've contacted them several times and I'm still with a shirt I cannot wear and haven't been refunded for. Will not shop...

Roxy.com / Horrible online customer service

Me

I have been shopping for quite sometime and have never experienced such horrible customer service from an extremely popular website! I normally do all of my shopping w / zappos or overstock.com because they have the best customer service, prompt delivery, free to ship a return back and...

roxy bikini set / bathers

Al

I purchased a pair of bikinis for my daughter whilst holidaying in queensland they were purchased from white water world. I have washed them probably 4 times and much to my discust all the webbing that is the design on the bathers has completly come apart unable to be worn again.Considering they...