Menu
Write a review
File a complaint
Roxy Profile

Roxy

www.roxy.com

Learn how the rating is calculated

1.4 22 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Roxy Complaints Page 2 of 2

ComplaintsBoard
M
9:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been shopping for quite sometime and have never experienced such horrible customer service from an extremely popular website! I normally do all of my shopping w / zappos or overstock.com because they have the best customer service, prompt delivery, free to ship a return back and they process refund back on your card within 5 days max! But roxy on the...

Read full review of Roxy and 10 comments
ComplaintsBoard
A
4:52 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Roxy bathers

I purchased a pair of bikinis for my daughter whilst holidaying in queensland they were purchased from white water world.
I have washed them probably 4 times and much to my discust all the webbing that is the design on the bathers has completly come apart unable to be worn again.Considering they cost $90 i would expect that they would last longer than 4 washes if i could be told what i could do with them as to a replacement that would be appreciated.

Read full review of Roxy
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Roxy Category
Roxy is ranked 59 among 343 companies in the Fashion and Style category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.