RoundPoint Mortgage — beware! scams! thieves!
Roundpoint mortgage is the absolute worst mortgage company out there. Beware!!! Their initial customer service is smooth and painless. This is how they reel you in. They are happy to give you a loan because their goal is to take your home from you. I was a customer of rpm. My loan adjusted and I applied for a workout. I'm employed and in good financial standing, but my mortgage became very costly. I got nothing but the run around for months. I kept paying my adjusted amount and was lied to for months. Ultimately, they told me to stop paying my mortgage so I can get a modification. Then they damaged my credit, tacked on incredible fees and sent a foreclosure letter. I spoke with 12 different people, from peon customer service reps to directors with authority to help me. Nothing but unfulfilled promises to correct my situation. All lies!!! No one answered or returned my calls. It's a huge fraudulent ring of scammers!!! Do not get fooled. They are dishonest, liars, thieves. They forced me to sell my home before they foreclosed so they can get paid off. Banks just want to make their money because they are at a loss with the mortgage mess. Rpm needs to be exposed and innocent consumers need to be aware.
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