Rotitatrying to return sweater

A Nov 14, 2017

I was trying to return a gray hooded sweater. I did as instructed and I still unable to get RA numbers to exchange this product. I think I have been scammed. I don't understand a company that it is this hard to return/exchange an item. No return address listed and no one seems to be able to help. I work hard for my money and I don't have it to just give away. Please help me

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