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Edenbrothers
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Edenbrothers Reviews 2

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Edenbrothers Disappointed with Edenbrothers: Small, Dead Bulb and Poor Customer Service

I gotta say, I'm pretty disappointed with Edenbrothers. I was really excited to order a Jumbo Black Diamond Elephant Ear Bulb from them on 12/18/22. I mean, who wouldn't want a giant, beautiful bulb like that? I paid $30.19 for it, which isn't cheap, but I figured it would be worth it.

But then things started to go wrong. First of all, I started getting all these coupons from them in my email. I mean, I appreciate a good deal as much as the next person, but I didn't need a new coupon every day. What I needed was a shipping confirmation, which they promised me but never sent.

Now, I'm not the most mobile person in the world, so I don't check my mailbox every day. It turns out that the bulb was delivered a day ago, but I didn't know that until today. And when I finally went to check my mailbox, I found the bulb sitting there in the freezing cold. It's dead now, of course.

But that's not even the worst part. The bulb that I got is nowhere near the size that I was expecting. According to their website, it should be 7" - 9" in circumference. But this thing is just over 2 1/8" from one end to the other. I mean, seriously? This is what I get after waiting for four months and paying for shipping?

And this isn't the first time that Edenbrothers has let me down. Last year, I ordered the same bulb from them and they sent me a standard green bulb instead. I mean, come on. How hard is it to get an order right?

I'm just so frustrated with this company. They post pictures of these beautiful, giant bulbs on their website, but then they send me something that's barely bigger than a golf ball. It's insulting, really. I'm done with Edenbrothers.

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Edenbrothers Eden Brothers Review: Terrible Customer Service and No Warranty

So, I was checkin' my email and saw one from Eden Brothers. Their website looked pretty nice and they had some flowers I hadn't seen before. I added and removed stuff from my cart until it was about $200. Then I put in my billing info and was about to hit the order button when I thought, "Hold up, have I even checked these guys out on Sitejabber?" I did and the reviews were terrible. So, I closed the site without ordering, but I didn't erase my billing info. I thought I was good since I didn't actually place an order. But then, a couple months later, I got a box full of plants, bulbs, and seeds! It wasn't even time to plant them yet and we were still gettin' freeze warnings. I went back to the site to see how to return the stuff and found out they don't accept returns or have any warranty! What kind of company does that? First, they send me stuff I didn't even ask for and then they won't take it back? I planted the bulbs and so far only the liatris is comin' up. No lilies yet. I planted the Phlox seeds and nothin' yet either. There were even caper seeds in there that I know I didn't order because I don't like capers and they only grow in zones 9-11. I'm in zone 5! But they charged me for 'em anyway. The plants all died while waitin' to be planted except for two and one of those died later. The other one is barely hangin' on. Eden Brothers has no honesty or integrity. They don't care about their customers at all. I say stay away from this company. They took advantage of me once, but they won't get the chance again.

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Is Edenbrothers Legit?

Edenbrothers earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Edenbrothers stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Edenbrothers's reputation as a trustworthy leader in their field. Customers can rely on Edenbrothers's services, assured they're dealing with a highly reputable and fully legitimate company.

A long registered date for edenbrothers.com can be seen as a positive aspect for Edenbrothers as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Edenbrothers's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Edenbrothers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Edenbrothers and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Edenbrothers.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Edenbrothers

Screenshot Edenbrothers
Edenbrothers is a reputable online retailer that specializes in providing high-quality seeds for a wide range of plants. The company has been in operation for over a decade and has established itself as a trusted source for gardeners and plant enthusiasts.

One of the standout features of Edenbrothers is the vast selection of seeds available on their website. They offer seeds for everything from flowers and herbs to vegetables and fruits. Whether you're looking to grow a beautiful garden or start a small farm, Edenbrothers has the seeds you need to get started.

In addition to their extensive selection, Edenbrothers is also known for their commitment to quality. All of their seeds are carefully selected and tested to ensure that they are of the highest quality. This means that you can trust that the seeds you receive from Edenbrothers will be healthy and viable, giving you the best chance of success in your gardening endeavors.

Another great thing about Edenbrothers is their commitment to customer service. They have a team of knowledgeable and friendly representatives who are available to answer any questions you may have about their products or the gardening process in general. They also offer a satisfaction guarantee, so if you're not completely happy with your purchase, they will work with you to make it right.

Overall, Edenbrothers is a fantastic choice for anyone looking to start a garden or expand their existing one. With their extensive selection of high-quality seeds, commitment to quality, and excellent customer service, they are a trusted and reliable source for all your gardening needs.
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  1. Edenbrothers Contacts

  2. Edenbrothers phone numbers
    +1 (828) 633-6338
    +1 (828) 633-6338
    Click up if you have successfully reached Edenbrothers by calling +1 (828) 633-6338 phone number 0 0 users reported that they have successfully reached Edenbrothers by calling +1 (828) 633-6338 phone number Click down if you have unsuccessfully reached Edenbrothers by calling +1 (828) 633-6338 phone number 0 0 users reported that they have UNsuccessfully reached Edenbrothers by calling +1 (828) 633-6338 phone number
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  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 10, 2024
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Edenbrothers is ranked 294 among 1577 companies in the Online Shopping category

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