RoseGalzzp1712050453197563

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This review was posted by
a verified customer
Verified customer

I order two clothes pieces for Christmas on 5 Dec 2017, I was pay for extra delivery 15.02 $ to recive it in 3-5 working days and 1.82 $ for insurance and now (on 29 dec 2017) the DHL put my order on hold cause they expect me to pay them 17 £ for Duty and VAT. I'm sorry to tell you that I don't need any more the clothes cause first - the Christmas is over and second - I was not agree to pay 17 £ extra for DHL delivery. I already pay for extra delivery. Please contact them and get your clothes back and give my money back as you fail to respect our agreement. Thank you. DUMITRU CAZACU

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