Menu
Roman's Pizza

Roman's Pizza review: service

S
Author of the review
5:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

On 15 December 2019 we stopped at Delmas Romans . we ordered 2 medium pizzas and a chick supreme french loaf with xtra peproni... Waited a long time. When our order came the pizza was pan made after we said thin base..the french loaf was not made and it seem that no one knew who had to make it. The cashier Smangele Banda was on the phone taking a order and the manager was there but did not attend to our service until i asked to see him. Then he said he will see where the hold up was. 5 min later my order came... Cheese was just hot the bread stale and the butter and chick and peproni cold as if it was just heated up from a previous order the day before. I am so so discussted in the service the food and the store. Sure to post this on Hello peter as well. Sincerly Sonja.

More Roman's Pizza reviews & complaints

Roman's Pizza - hazardous object in our pizza and bad customer care
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Roman's Pizza - chef's salad
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments