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Rochester Furnituredaybed chocolate couch not delivered

1
S Dec 04, 2019

I purchased a Daybed couch online from Rochester on the 27th Nov 2019, the following day I received a call from 021 431 6475(their delivery department) informing me that they would deliver the couch the following day. I took a day off work and waited in vain, I never even got a call from them informing me that they were not coming. I have been calling this 021 number and there's always an automated voice recording saying "non of our consultants are available to assist", I have not once went through this number and the customer care line consultants also cannot assist as they tell me that they cannot do anything all I must do is wait until this non-functional 021 number calls me again. I have never been so pissed, companies like these take our money and treat us like garbage. I have just used their live chat option to enquire and again I was told to just wait for the non functional number to call me.

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