Robins Financial Credit Union’s earns a 1.0-star rating from 10 reviews, showing that the majority of members are dissatisfied with banking services.
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I'm the POA for a client
I'm the POA for a client. I visited the Branch to conduct business on their behalf, but the credit union RFCU rejected my POA. They requested an unrestricted POA form for the transaction I intended to perform, despite it being a State Of Georgia POA form, recognized and utilized by attorneys throughout Georgia.
In accordance with the Fair Credit Reporting Act, ROBINS FEDERAL CREDIT Account #: 100000XXXXXXX has violated my rights
In accordance with the Fair Credit Reporting Act, ROBINS FEDERAL CREDIT Account #: 100000XXXXXXX has violated my rights. 15 U.S.C 1681 Section 602 A states that I have the right to privacy. 15 U.S.C 1681 Section 604 A, Section 2 also states that a consumer reporting agency cannot furnish an account without my written instructions.
I had a problem with Robins Financial Credit Union when my 3rd stimulus check got deposited into someone else's account
I had a problem with Robins Financial Credit Union when my 3rd stimulus check got deposited into someone else's account. I called them multiple times to inquire about the deposit, but they told me they sent it back to the sender. However, when I contacted the sender, they informed me that they hadn't received it. I requested a trace on the stimulus check from the sender, and I took the trace paper to the bank. Unfortunately, the bank couldn't provide me with any information regarding the account.
Is Robins Financial Credit Union Legit?
Robins Financial Credit Union earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Robins Financial Credit Union. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Robins Financial Credit Union has claimed the domain name for robinsfcu.org for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Robinsfcu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Robinsfcu.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Robins Financial Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Robins Financial Credit Union has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Robins Financial Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Disablin my daughters debit card My daughter traveled home from college for the holiday season
Disablin my daughters debit card My daughter traveled home from college for the holiday season. On her trip back her debit card was disabled. She was unable to buy gas, food, pet food for days and the fraud line would not accept her phone calls. She had her correct phone # on her account and DID NOT receive a call. We had to Western Union her cash to get her through the weekend for food and gas.
I just checked my credit report and dang, there's a bunch of wrong stuff on there from this credit union
I just checked my credit report and dang, there's a bunch of wrong stuff on there from this credit union. I've been trying to fix it by talking to their peeps on the phone and going to the branch, but it's been a real pain in the butt. These mistakes are seriously messing up my credit and making it hard for me to take care of my fam. I need them to fix this mess pronto.
I got a account there and also a account I closed cuz I lost my debit card
I got a account there and also a account I closed cuz I lost my debit card. My problem is that they sent a credit to my account but then they sent another transaction back to the sender. The bank said they only forward in special cases, but if everything's right, why send it back? If they do it sometimes, they should do it all the time, especially when everything matches. I'm so let down.
I recently checked my credit report and saw a collection that doesn't belong to me from Robins Federal
I recently checked my credit report and saw a collection that doesn't belong to me from Robins Federal. I don't bank with Robins, so it's clear that this account is false. Other items on my report were also affected, indicating a similar situation. Robins is providing incorrect information with varying dates, balances, and history. They should cease reporting this on my credit report as it violates my rights and harms my reputation.
My account got hacked and the bank changed all my accounts
My account got hacked and the bank changed all my accounts. My direct deposits are going in, except for one labor deposit that happens twice a month. They're charging me a five dollar fee to put it in because the treasury department is closed due to the pandemic. They don't know when it will open back up. I told Robins Federal Credit Union about this, but they still said they have to charge me the fee. I said it's not fair because they have all my information, but they can't do anything until the treasury department opens back up. Is there any way you can help me? I would really appreciate it. Thank you.
This company be reporting wrong information 'bout my account
This company be reporting wrong information 'bout my account. I made a complaint and they did it again on purpose. I got proof. I made a complaint 'bout my credit. I checked my account and found lots of errors and fees they charged me. They said I was owed a refund and they gonna fix the wrong data. On April 27,2020 I talked to a lady sayin' she in charge and she promised to fix it. But the next day, I got a notification sayin' Robins said I'm 3 months behind again, even though I got a letter from their own bank sayin' different.
In 2021, I encountered an issue with a Robins Financial Credit Union ATM.
In 2021, I attempted to deposit cash into a Robins Financial Credit Union ATM in Macon, GA, 31201, using my bank card. Unaware that the ATM was not compatible with my card's network, the machine accepted my cash but failed to credit my account or return the money. I attempted to deposit $193. The ATM issued a receipt stating, 'We had a problem giving your cash back. Call your bank.' Despite following the instructions, the issue persisted, leading to multiple visits to Robins bank. I spoke with several representatives, but they directed me to contact my bank for resolution. Even with a Robins Senior Member Representative and the branch manager on maternity leave, my bank's response was to refer me back to Robins, as they could not assist with an incomplete deposit. Both institutions have left me without a solution for over a month. Consequently, I filed a police report for the ATM location and am seeking a full refund.
Robins Financial Credit Union Reviews 0
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About Robins Financial Credit Union
One of the key strengths of Robins Financial Credit Union is its commitment to its members. The credit union prioritizes the financial well-being of its members and strives to offer them the best possible solutions to meet their financial needs. Whether it's personal banking, loans, mortgages, or investments, Robins Financial Credit Union offers a comprehensive range of services designed to cater to the diverse requirements of its members.
Robins Financial Credit Union prides itself on its customer-centric approach. The credit union understands that each member has unique financial goals and circumstances, and it tailors its services accordingly. By taking the time to understand the specific needs of its members, Robins Financial Credit Union is able to provide personalized solutions that help individuals and families achieve their financial objectives.
In addition to its commitment to its members, Robins Financial Credit Union also places a strong emphasis on technology and innovation. The credit union recognizes the importance of staying up-to-date with the latest advancements in the financial industry to provide its members with convenient and efficient services. Through its user-friendly website, robinsfcu.org, members can access their accounts, apply for loans, make payments, and perform various other transactions with ease.
Furthermore, Robins Financial Credit Union is known for its competitive rates and fees. The credit union strives to offer its members the most favorable terms possible, ensuring that they receive the best value for their money. Whether it's low-interest rates on loans or high-yield savings accounts, Robins Financial Credit Union aims to help its members maximize their financial resources.
Robins Financial Credit Union is also deeply committed to giving back to the community. Through various philanthropic initiatives and partnerships, the credit union actively supports local organizations and causes, making a positive impact on the lives of those in need.
Overall, Robins Financial Credit Union is a trusted and reliable financial institution that provides its members with exceptional service, personalized solutions, competitive rates, and a commitment to community involvement. With a strong online presence at robinsfcu.org, the credit union ensures that its members can conveniently access their accounts and avail themselves of its comprehensive range of financial services.
Overview of Robins Financial Credit Union complaint handling
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Robins Financial Credit Union Contacts
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Robins Financial Credit Union phone numbers+1 (478) 923-3773+1 (478) 923-3773Click up if you have successfully reached Robins Financial Credit Union by calling +1 (478) 923-3773 phone number 0 0 users reported that they have successfully reached Robins Financial Credit Union by calling +1 (478) 923-3773 phone number Click down if you have unsuccessfully reached Robins Financial Credit Union by calling +1 (478) 923-3773 phone number 0 0 users reported that they have UNsuccessfully reached Robins Financial Credit Union by calling +1 (478) 923-3773 phone number+1 478 923 3773 ext:2866+1 478 923 3773 ext:2866Click up if you have successfully reached Robins Financial Credit Union by calling +1 478 923 3773 ext:2866 phone number 0 0 users reported that they have successfully reached Robins Financial Credit Union by calling +1 478 923 3773 ext:2866 phone number Click down if you have unsuccessfully reached Robins Financial Credit Union by calling +1 478 923 3773 ext:2866 phone number 0 0 users reported that they have UNsuccessfully reached Robins Financial Credit Union by calling +1 478 923 3773 ext:2866 phone numberMarketing Programs Coordinator
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Robins Financial Credit Union emailsafelling@robinsfcu.org94%Confidence score: 94%afellinger@robinsfcu.org93%Confidence score: 93%jatkinson@robinsfcu.org92%Confidence score: 92%dalexander@robinsfcu.org91%Confidence score: 91%dchance@robinsfcu.org85%Confidence score: 85%kspeir@robinsfcu.org84%Confidence score: 84%
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Robins Financial Credit Union address803 Watson Blvd, Warner Robins, Georgia, 31093-3415, United States
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Robins Financial Credit Union social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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