Rivoli Group — horrible service
Please allow me to start by saying that you have the most horrible customer service in the UAE!!!
I have given my watch to Rivoli, Ibn Batuta branch on the 19th of December 2016 for a battery change only, and till now I haven’t received it.
I have tried calling the branch where they have advised me to do their job and follow up with the service centre. I have tried contacting the service centre 5 times with no ANSWER!!!
Repair order number 05113RF02730.
I want an answer asap if you only care about your customers!!! This is so much unacceptable where you have got all the new look shops with an awful service.
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