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To sum it all up, this was a weekend of RIU Vallarta wanting to charge us for everything and making issues and harrasing us for payments that wasnt our group. Yes we were a group of 40 people not once did we ever do wrong and my mother in law had an accident on herself for not being able to enter her room in a timely fashion also the transportation service was horrible.
Claimed loss: Harrasmant and defamation of character
Desired outcome: Either full or partial reimbursement and or accomadations for next trip
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