CB Hotels and Accommodations RIU Hotels & Resorts Complaints #2-21

RIU Hotels & Resorts Reviews and Complaints

RIU Hotels & Resorts review: Incorrect information

lyn davies of US

Jun 08, 2026 2:34 pm UTC

Verified customer

Featured review

I have checked in online today for my booking at RIU Reggae Montego Bay. The booking reference is 28764213. The room for Lyn Reece and Christian Barron is showing the wrong date of birth for Lyn Reece. When attempting to amend this to the correct date, it would not let me amend. The date of birth for Lyn Reece is 01 September 1964, but the check in is showing the incorrect date of 12 September 1964. Could this please be amended

Desired outcome: Change of the date of birth

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RIU Hotels & Resorts Contacts

RIU Hotels & Resorts phone numbers

8800 100 6350

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25%
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Russia

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10%
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Spain

+34 871 966 296

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Spain

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100%
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Canada

+56 800 835 126

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100%
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506 2681 2350

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+49 800 723 4360

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100%
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Germany

+502 800 835 0350

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100%
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+91 800 031 0011

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India

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+352 80 024 812

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+230 650 4209

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47%
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Mexico

+507 282 0460

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Portugal

+27 800 981 824

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+598 405 210 121

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55%
Confidence score

United Kingdom

+1 (888) 748-4990

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United States

More phone numbers

RIU Hotels & Resorts emails

complaints@riu.com

100%
Confidence score: 100%

Support

ilacosta@riu.com

94%
Confidence score: 94%

palace.pacifico@riu.com

94%
Confidence score: 94%

More emails

RIU Hotels & Resorts address

C/ Llaud s/n (RIU Centre), Balearic Islands, Palma de Mallorca, 07610, Spain

RIU Hotels & Resorts social media
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Oct 16, 2026
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