Menu

The good, the bad, and the ugly - discover what customers are saying about VIP Movers

Welcome to our customer reviews and complaints page for VIP Movers. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with VIP Movers.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used VIP Movers's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with VIP Movers, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with VIP Movers. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
U
11:20 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I hired VIP Movers to remove and store my furniture when I left South Africa in 2008. Firstly Michelle charged me much more than the quoted amount for the monthly storage fee. I was shocked when I saw the place they stored my furniture at. It was in the backyard of a resedential house. Michelle lied to me when she told me my furniture would be stored in an...

Read full review of VIP Movers and 3 comments
ComplaintsBoard
H
11:38 am EDT

VIP Movers These people are bad news - of the worst kind

At the end of September, I accepted VIP's quote to move my ENTIRE HOUSEHOLD from Cape Town to JHB. I was told that I had to pay in full before they would remove my stuff - which I did. I was also informed that it would take 3 days to get my stuff to JHB, it has now been a month and I still have not received my goods. The excuses have been amazing, from the truck broke down, it has been re-routed, it will arrive tomorrow at 11:00 to oops the guys have been working to slowly so no perhaps later this week! Michelle Rismani (owner of VIP) and her side kick Hettie (?) are rude, obnoxious and shout at you on the phone. They don't return your calls and when they do they only tell lies. I have now employed a lawyer and we have found out that VIP did not pay the trucking company called Moving Connections and that these people (Carol Cloete, Leon van Gruenen and Deon?) are holding my goods ransom till they get payment - which is essentially THEFT as I have a contract with VIP and not moving connections. I was then asked by Moving Connections to pay them an R10 000.00 to release my goods. WOW what scammers! I will NOT pay anyone anymore money! Never trust VIP or Moving Connections!

Read full review of VIP Movers
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.