Smartways Logistics reviews and complaints

Our orthopedics company uses Smartways Logistics to ship
our goods. On numerous occasions more often than not we find our shipments are extremely late or missing. They often forge the signatures of the receivers to disguise the real delivery time which can be delivered 3 hours to
5 days late. The Melbourne coordinator Kon is just a down right lier and shonk. We have tried to change courier companies but Richard Afman the owner of Smartways Logistics is paying on a monthly basis to our national manager a handsome bribe/commission to ignore these issues. We have already lost the contracts of several surgeons which equate to hundreds of thousands of lost sales.

Watch out this business is extremely unethical!

We are a hospital in Melbourne that receives medical loan sets that are transported by this company.
Our operating theatres have been cancelling operations since we started receiving our loan sets and supplies delivered by this company. Kon the driver has been forging our signatures for the last year and delivering our supplies almost a week late. Kon also forges our signatures on emergency deliveries and the loan sets are delivered several hours after, I have lost count of how many operations have been cancelled due to this dishonest and disgraceful man. We have spoken to the management at Smartways Logistics but they could not care less, always denying and lying to cover up their own tracks even though they have been captured on CCTV.
If you need vital medical freight delivered please stay away from this disgraceful company, their conduct has been nothing but dishonest and deceiving!