I purchased and item off a TV infomercial. Unbeknownst to me with that purchase came this subscription for Homeplay. I only found out about this when I got my credit card statement. So glad I check it every month. when I saw this I immediately called the phone number on my statement. I asked what is this and that I did not order it let alone even hear about it. I asked the person if this was even legal. She said she would remove the charge from my statement and cancel my subsrciption. That was last week. Today I received a letter in the mail stating the charge would be removed in 8-10 business days. I will call my credit card company and the BBB on this issue.
I am my mother's caregiver (she is 82 years old) and am looking at her bank statement. She has three unauthorized charges on it, this being one of them for $19.95. I am so tired of these scamming companies. Every month, I have to call no less than four companies and try to get refunded for them fraudulently charging my mother's account and mine also. These companies should be prosecuted. Isn't there anything we can do? How are they able to do this. I have no idea what the name of the above company is or what they provide. I will tell you this, the charge right below this one for the same amount--$19.95 for "Budget Savors Mnth" at [protected] is the same company--same female voice answers. When you call the phone number it automatically refers you to the above website if you call after hours. So, sounds like they know they are scammers. My mother is on a very low fixed income (SSI). They better give her money back. I'm going to call them tomorrow and hope I don't have any problems. She has another charge for $49.95 for something called Health Options, Clearwater, Florida.
Any information you have, I would appreciate you contacting me at holly.[protected]@comcast.net
I CALLED HOMEPLAY AND CANCELED MY ACCOUNT AND WAS TOLD I WOULD NO LONGER BE CHARGED..GUESS WHAT AGAIN THIS MONTH THEY HAVE TAKEN MONEY FROM MY CR CARD FOR HOMEPPLAY AND SMART SHOP..THEY PUT ME INTO AN OVERDRAFT AND SAY OH WELL WE CANT HELP THAT..WELL IF THE GUY HAD CANCELED IT RIGHT I WOULD NOT BE HAVING THIS PROBLEM...I DON'T KNOW IF EVERYONE THERE IS BRAIN DEAD OR NOT..BUT I AM REPORTING THIS TO THE BBB...DO NOT ACCEPT ANYTHING FROM THEM IF YOUR SMART..
There was an amount of $ 19.95 charged to our business account. These charges have been charged ever since October 08 and they have not been authorized by our office. Therefore, they need to stop immediately and a full refund must be credit back to our account, otherwise, we will have no other alternative but to turn this over to our attorney for further action. I have also contact our bank and requested that they put a block on any other further payment to your company. Also, your company had sent us a letter stating that you had signed us up for membership for HomePlay and assigned us a member number of [protected]. We did not request this membership, nor do we want it, therefore this needs to be canceled as soon as possible. If you have any question regarding this, you can contact me through this email.
Vice President, PHS, Inc.
I received a telephone call in refrence to a free $ 25.00 gift card for trying their service for 30 days. I was charged a fee to my credit card for the amount of $ 1.99 and was to receive a $ 25.00 gift carfd in return for my time and trouble. When I received my confirmation letter for the free gift card there was no such site. I have been swindled and people on limited income or any one else can not afford to be charged for things and get nothing in return. Something needs to be done about the bogus gift card scam. I am requesting, NO DEMANDING to be cancelled from this swindling offer and to be reimbursed for my money that has already been charged to my credit card! We consumers have to stick together or this type of robbery will continue to destroy our nation.
I (LaDean Zinnerman) received a letter stating that I have been enrolled in a program . I was not notifed or...
I got a phone call the lady said I would get a free $25 gift certificate and save alot of money on alot of things and all I had to do was pay $1.00 for the first month after the first month if I choose to not to cancell it would cost %$19.95 a month and that I would be able to cancell at at any given time. She asked for my debit card # and I gave it to her and told her I only wanted to try it out for the first month for $1.00 she said ok. I got my paperwork in the mail and it said to go on line at www.homeplayonline.com/gcform.html and submit my membership # in I tried to go on the web site but instead of getting their web site I got the Complaints Board. I don't know what to do about my debit card Can I get any suggestions?
I tried to call for my free gift card. I was told that it will be 7-10 days before I receive the form to fill out and return to them. I am concerned that I will not receive the card and also bothered by the fact that the website does not registered. The phone message claims that I can cancel via the website, but how does not get to the site?
I ordered a Swivel Sweeper several months ago, and it's been the worst move I've ever made. The sweeper works fine. It's the constant barrage of telemarketers that followed. I told them all "NO". I do NOT want to sign up for your program. Unfortunately, Homeplay is an unscrupulous company that took my information, and has been taking money from my account since May, 2007. Of course there is no one on the phone for me to speak with, so I will have to contact my bank, refuse the charges, and go from there. This company bilked me out of $67.80. And will take more if I can't find a way to stop them. Watch out, people! You can't just buy something over the phone anymore. You open yourself up to the phiranas.