I sent away for the "free sample" of PureLift on 10/26/09 for which I have been charged.
I phoned in early November to complain about the excessive amount being charged and received a cancellation number for reference after CANCELLING my subscription. Since then I have been charged an amount every month! The following list is UNAUTHORISED deductions from my Credit Card.
8 Feb 2010 DEBIT CARD PURCHASE 985W*FITCLUBONLINE [protected] USD24.82
5 Jan 2010 DEBIT CARD PURCHASE 621W*FITCLUBONLINE [protected] USD 24.82
7 Dec 2009 DEBIT CARD PURCHASE ACCESSMEMBER [protected] USD 24.82
17 Nov 2009 DEBIT CARD PURCHASE YOUTHSUPP [protected] USD 87.62
27 Oct 2009 DEBIT CARD PURCHASE VIBRANTBEAUTY [protected] USD 12.90
Shonky dealings. I am livid!
Yes, I too have been sucked in by this fraud. I signed up for the "free" samples last year... big mistake on...
I have been stung too. I ordered a free trial of pure lift. I did not get any information when I received the bottle. Yesterday I received another bottle which I did not order I checked my account and they had taken out $100.43. I called my bank and cancelled my card straight away. I finally found a number [protected] I am from Australia) I called them at midnight and told them to cancel my account with them and don't send me anymore bottles. I also said that I didn't order anything from them except the free trial. She said that I had not read the terms and conditions on the email when I ordered. (That is crap as there where no terms and conditions on the email) She emailed me all the Return Instructions and said I would be refunded when I sent the bottle back. Today I checked my account and they have taken out another $99.07. I called the bank they told me that happened before I closed that card. I will be calling America tonight and demand the stop sending me bottles and taking money from me. I will also be making a complaint to Fair Trading I urge everyone that is having trouble to also make a complaint.
I sent for a Free Trial of Pure Lift age-defying formula and was asked to pay only postage of $2.95. After I submitted my credit card details the invoice came as $9.90. Today, when I checked my credit card statement I found that purelift charged me 86.93USD plus 2.86AUD card charge which came to 98.27AUD. What a fraud. What action can I take? That was the first and last time I send for anything online.
I did not find it as effective as some of the other creams that i have used[ for half the price ].I have used skin care products for quite some time and i did find my skin didnt seem to show much sign of improvement.
I have been unable to contact anybody with the phone number [protected] and have been extremely busy of late and have not had time to respond via email and i have had issues with with my computer as well .
I would like to return the remainder of my sample, not sure of the postal address etc please respond asap
sincerely Siobhan Leedham
I am trying to contact Pure Lift to stop anymore charges from my credit card but am unable to find any contact numbers or email address. I only wanted the free trial of their cream but didn't realise they would send more otherwise I would have cancelled but there was no way of cancelling. I have just received another bottle but I am going to send it back to an address on the envelope which is Just Think Media PO Box 4440 MILPERRA BC NSW 1891 with a message to stop any more deliveries and do not debit my credit card. What a terrible experiance... Regards Marilyn McKenna
On September 17th I purchased a free trial of Pure Lift and was charged a total of $17.57 (australia) on my credit card for postage etc. I have tried the product and thoguht that was the end of it.
However today I received my credit card statement and to my disbelief have had another $90.26 (aus) charged to my credit card on Octeber 7th. when I rang my credit card company they infomred me there had been another charge made for $95.00 on the 14th of October.
I have not asked for any further products, or indeed received any. I have cancelled that card and this has caused a lot of inconvenience . This is obviously a scam as i cannot find out where to contact these people to organize a refund or indeed get them to stop charging my card.
BEWARE is all i can say, i have learnt the hard way...never again!!!
I ordered PureLift cream through a link in Facebook (NEVER NEVER do this!!!) and was charged about $71 on for...
I was supposed to receive a free sample of this product but on my credit card statement I have been charged $15.82 on the 9th July 2009 and then $73.46 on the 30th July. I can accept the first charge of $15.82 as I received one bottle of Pure Lift and put that down to postage and handling, but a couple of days ago I received 3 bottles of Pure Lift which I hadn't ordered and consequently I have been charged $73.46 on my credit card statement. Could you please help me as I don't have any contact details for this company and I'm wondering if I'm going to keep getting charged for an unwanted product that I can't really afford.
I thought that I was getting a free sample. When the first amount of $AU19.78 was shown on my statement, I just presumed that it was the postage...then came the $AU73.29.
I have just rung my credit card company and they have advised me that I now have another amount debited to my account. He suggested to ring or email the company immediately and cancel it as they cannot dispute the matter until I have done this. I have rung the number but no one is answering and there is no email address. The 24hour live customer support is not connected. So now...what do I do???? I want this stopped immediately. I am also getting charged by companies called "Insider Tips", "Health Member" and "Beauty Pack". I have tried googling these companies, but it is impossible with names like that. How silly of us to get conned into this insidious web of deceit. It is advertised as a "Free Trial" with nothing more to pay. Never again will I be so stupid!!!
Is there anyone out there that can help??? PLEASE!!!
I accepted an offer of a trial face cream for a payment of $4.95 postage on the Facebook site. Now this Company is charging my Credit Card a sum of $117.52 for unauthorised product. I cannot get in touch with this Company by any of the phone numbers listed on the site, i then called my credit card comapany and they expained to me that there was a 30 day cooling off period, which i could not find on the website, but anyway they gave me two telephone numbers, the first is for Web access which you ned to call first to cancel any more direct debits on your creditcard Tel: [protected] now this number is from the uk to America and can only be called after 3pm uk time, (make sure you get an authorisation code).
The next number is for Pure lift Tel: [protected] again from uk to america so call after 3pm uk time, You will be asked for your details which they will not be able to find so will ask you for your card number you purchased with, they will then cancell further shipments of the product, again make sure you get a cancellation code.
Hope this helps