Wellness Performance Institute reviews and complaints

These complaints were made by a terminated employee. Who solicited his client to make. Which is real sad.

These guys don't know what the hell is going on or remotely what they are doing. They have been faking it til they make it, unfortunately they ain't makin it. They have injured several athletes, sent athletes into the combine physically and mentally unprepared. Look at Andre Smith for the Bengals, was a top draft choice, trained at Wellness Performance Institute and broke his ankle the first week of practice. These guys suck, I don't understand why agents don't do their research and notice nobody that works there has any exercise or sports performance degree, and former athlete that works there is a has been or "NEVER" has been. Don't make a mistake that can affect your future.

AGREE! Wellness Performance Institute has gone so far down over the years and its just poor management. They brought in a new guy, TC Thrasher of Fitness 19 in Lawrenceville and he has ruined the place. How can you own two different corporate business and not compete with each other? Is that not a conflict of interest? I wonder if Fitness 19 has any non-compete clause in their agreement? I think they would. The two gyms are totally different being run the same way-crappy.

We have been members for a couple of years. We would drag our butts to the gym nearly everyday, and everyday the people behind the counter were unfriendly and unhelpful! It's hard enough to get to the gym and then deal with there bad attitudes! We just recently canceled and they are STILL trying to debit our checking accounts! The people at the Wellness Performance Institute have by far the worst customer service. I was hung up on several times when I would call to resolve my cancellation.

We have given these people TONS of money and they act like WE should be thankful! I will never step into this gym again in my life! And I will also tell everyone I know how poorly they are run.

The coaches were good for my son and the workouts were good, the front desk kids are respectful. Extremely disappointed with the management team. WPI continued to charge my account after I cancelled my contract. It has been a month since I've reached out to them and 7 messages later to the owner's wife, I have not even received a return call, voice mail, anything acknowledging she's received my messages. The poor young guys at the front desk don't even know what to say anymore. She's been traveling, hasn't been in the office, etc. Strongly consider as to where you want to invest, because I'm feeling I've paid for a trip and the other 'stuff' she's been doing. Not a referral I would pass along.

I recommend other sites before this one...Suwanee Sports Academy or Georgia Sports Performance. Each of these helped me work on my body, not my bank account.

i've found WPI to be exteremely worthy! It's a great facility with a huge variety of areas to workout, i can utilize the machines, cardio, field and back mats for a more secluded workout. They even offer multiple types of cardio classes and the speed and agility class is really tough. I was told they are starting a beginners speed & agility class this is going to be perfect for my kids! i'm so happy i found this gym... it's the only place ive come across that offers stuff for the WHOLE family to participate in. They have pilates, personal training, group cardio classes, age appropiate programs for starter athletes, & a new trainer that is offering cheerleading! ok look people that are complaining, the complaints are from years ago i have to say it seems like the gym has really come a long way. i havn't found an athlete facility where i can take both my son and daughter where they can get one on one practice with people who actually know what they are talking about
5 STARS FROM ME :)

Believe me, this place sucks! Thats why they can't keep any good staff. Once the workerss realize what it's about, they run like the wind. Oh wait, WPI can make you faster, running away from them as fast as you can.

I just signed my son up for wpi football speed and agility class. he's not getting any progress and he said the training program isn't really helping as his previous training with other training facility. If i were to cancel the contract.. would i be able to get any of the money back? I signed him up for 3 months and it's over in late January.

I just started doing their boot camp 3 weeks ago, and they are some of the best workouts I've ever done, even as a former collegiate runner. The trainers are great and really push you to help you get the results you want without making you miserable. The workouts are always different, so you never get bored. With the boot camp, you really are working your entire body--legs, arms, and core. Plus, they'll even let you try 1 class for free so you can see what the classes are like. I highly recommend WPI to anyone who is looking for a great way to get in shape.

they stink and so do the workers along with the poor management and the guy scott is an idiot and i mean idiot... who ever holds the wpi contract cancel it!

I've been attending WPI for the past 3months and its probably one of the best gyms around. I first registered to lose a few pounds and from the start the front desk attendants were so helpful, the atmosphere was great (along with the equipment) among other great professional aspects. Soon after my wife joined, and my three children. The speed and agility class has done wonders for my children improving their game in volleyball, soccer and football. I'm looking forward to joining the upcoming boot camp, and I recommend everyone to come and do the trail-you wont be disappointed!

I was a college athlete in their NFL Combine Program, and all I have to say is that it is a joke. WPI is the most unorganized facility I have ever seen. The food program they have you on is ridiculous! Nothing healthy about it, fried this, fried that, I couldn't believe it. I complained and they shut me down. My agent was paying alot of money to them, they should be bending over backwards. I am still looking for a team now, no thanks to WPI.

Signed my daughter up at WPI fitness on a monthly program.Well first off they hit me with a 70.00 signup fee which wasn't on the contract but they just billed my credit card without autherization. The only reason I did this was because a paid in full was more expensive! That's ridiculous, I guess they want your checking info for the scam. So I tried to cancel but they just kept billing me monthly and mastercard wouldn't help me stop the billing. Finally cancelled my card and got a Visa card instead. It stopped the billing but I was still out the money. What a scam. Don't give these guys your credit card or a blank check for auto billing. Thats their scam. Only pay cash or check for the specific time and pay as you go so you can get out when ever you want.