An Ad popped up on my computer for gulf coast readers for magazines at a small fee about 6 months ago. I ended up falling for it because it seemed like thats all I was going to pay. 6 months later I get a call from them saying that now I am signed up for 5 years at 79.90. I am bewildered and mad at the situation and tell them to immediately close the account and that I am not liable for it. Then the lady goes on to say that the only thing I can do is bring it down to 39.90 for 20 months. Now I am getting really upset but the lady kept insisting that I had no choice. I felt like I was manipulated under pressure while being lied to that I had to give certain information in order to reduce my costs that I am stuck with. Well I sent a letter to the head quaters, changed my bank account and deleted my voicemail. I am a college student and they are not going to get a penny out of me. i have numerous other bills to pay, not over 800 dollars for a scam.
I was called today by them concerning my husband. Someone got my husband's information and ordered a bunch of magazines. Well when I tried to explain it was fraudulent activity and that we canceled the card the man proceeded to get very rude then as he was slamming down the phone he called me a b****. A terrible company with even WORSE customer service.
I DID NOT RECIEVE THE GIFT I WAS PROMISED. INSTEAD ARE GETTING MAGAZINES I WILL NEVER READ IN A LIFETIME. BECAUSE I DONOT EVEN BUY MAGAZINES FROM THE STORE. NOT FOURHUNDRED DOLLARS WORTH. TRIED TO CANCEL BUT WAS TOLD I COULD NOT. WHAT IS WRONG WITH THIS COMPANY? I WILL BE PAYING FOR THIS MAGAZINE FOR EVER . WHAT CAN I DO?.
GROW UP PEOPLE AS WITH ANYTHING THAT YOU ORDER OVER THE PHONE. THERE ARE TERMS AND CONDITONS. SAME WITH THINGS YOU ORDER ON LINE. GULF COAST READERS HAS CANCELATION POLICY AS DO MOST COMPANIES. EVERY PERSON IS DISCLOSED THIS INFORMATION WHEN PLACING AN ORDER. MOST STATES ONLY REQUIRE A 3 DAY CANCELATION PERIOD. GULF COAST READERS GIVES EVERYONE 7 DAYS TO CANCEL.
OF COURSE COMPANIES BUY LEADS HOW DO YOU THINK YOU TELEMARKETING CALLS. IF YOU DONT WANT TO BE CALLED DO NOT PLACE YOUR NUMBER ON THE WEB FOR THE WORLD TO GET ACCESS TO! IF YOU DONT WANT SOLICATION CALLS CONTACT YOUR PHONE COMPANY AND GET A BLOCK. IF YOU ORDER ANYTHING FROM ANYWHERE PAY ATTENTION TO WHAT YOU ARE BUYING. IF YOU BUY/ SIGN UP FOR SOMETHING YOUR READ WHAT YOUR BUYING CORRECT. SO WHY WOULDNT YOU PAY ATTN TO WHAT SOME ONE TELLS YOU WHEN YOU BUY SOMETHING OVER THE PHONE. AND OF COURSE THE MOST IMPORTANT PART! IF YOU DONT PAY YOUR BILLS THEY GO INTO COLLECTIONS. THIS IS PART OF LIFE TOO. PAY YOUR BILL OR DEAL WITH COLLECTIONS. IT DOESNT MATTER WHAT YOU BUY. IF U MISS YOUR CAR PAYMENT, CREDIT CARD BILL, INSURENCE, ANYTHING COLLECTIONS FOR THAT CCOMPANY WILL CALL! YOU CANT COMPLAIN ABOUT COLLECTIONS CALLS YOUR THE ONE WHO DIDNT PAY YOUR BILLS. SOME PEOPLE NEED TO GROW UP AN REALIZE YOU ORDERED THIS PAY FOR IT OR CANCEL WITH IN THE CANCELATION TIME DUH!!!
YOU PEOPLE NEED TO GROW UP JUST BECAUSE YOU HAVE BUYERS REMORSE DOESNT GIVE YOU THE RIGHT TO BAD MOUTH COMPANIES YOU DONT LIKE
I actually work for Gulf Coast Readers and i am completely ashamed that i have to work there but i need work and this job is the only thing available. I started working there about 3 weeks ago and i have never in my life been treated so poorly or told to do so many shady things EVER! I work in the cape coral office and let me tell you First off you walk into the place and it smells like B.O!! You know why? Because they leave the AC on 85 all day long! You think hey that's not bad but when you have smokers running in and out of the building leaving doors open the the 95+ degree heat outside it gets HOT QUICK!!! I hate to say it but we are almost literally driven like slaves! If you don't follow the script word for word you will be reprimanded and possibly written up. Now the "script" has been worded so perfectly by design that it really does trick people into thinking they are getting IPADS, FREE COMPUTERS, $500 TARGET OR WALMART GIFT CARDS, VICTORIA SECRET OR SUBWAY GIFT CARDS FOR FREE! Well guess what GCR has NOTHING to do with handing out those prizes that's the initial foot in the door scam. They buy leads from pop up sites like best shopper rewards .com and FREEIPAD .com etc etc the list is quite large! They piggy back their sales into one of the requirements to get the free gift. So when the customer asks "when am i getting my IPAD"? You say i'm sorry you have to goto freeipad.com and get that info from them. Then we just keep feeding them BS with our script. We call some people 10-15 times IN A DAY! I have never been yelled at or called so many names in my life! And i understand completely!! The worst part about the job is the pay scale you get paid minimum wage 7.25 an hour with a "attendance bonus" of $1 more per hour if you are ontime every day. Well guess what its a mandatory 6 day work week AND if you log in or are late by even ONE MINUTE yup ONE MINUTE you get a point! You get 2 points and guess what you just lost your attendance bonus welcome to minimum wage! Now when i say times are tough i mean it i have been working since i was 15 i am 40+ now with a bachelors degree in computer science! And i work here at this HELL HOLE i hate deceiving people everyday i truly do but if i don't do my job i lose my job and then its back to welfare! STAY AWAY FROM THESE PEOPLE THEY ARE ### WORST OF ALL THEY ARE JUST LEGAL ENOUGH TO STAY IN BUSINESS!
After being told 1 week ago that all of my accounts were paid in full, I received a call this morning at 7:30 am PST from Greg "Orlando" Thomas, Senior Manager. I told him that i live on the West Coast and it was only 7:30 am in which he replied "then i will speak slowly for you". He informed me that i was going to be forced into a 5 year automatic renewal from the magazine companies if I did not agree to pay $49.90 monthly for the next 20 months. I tried to explain that his company told me last week that i was completely done with my contract and all payments were done. He kept getting more unprofessional with me on the phone and even told me that he was doing me a favor by offing this and could simply hang up the phone on me and throw me to the magazine companies. When i asked him how much that would be, he would not give me an answer and said that i was wasting his time going around and around and he was going to hang up on me to deal with other customers. I have never been treated in a more unprofessional manner and with so little respect.
If i am a sucker for being tricked into a magazine scam, i will accept that responsibility. I am afraid that after i pay the remainder of this contract ($49.90 for the next 20 months), they will force me into another payment scheme.
My customer service issue is this: Calling a customer at 7:30 am is unacceptable and bad business. Greg "Orlando" Thomas did not care at all. I know he had my address and knew i am in the state of Washington, because he mentioned my address twice. He took great offense to me asking him his name and position at the company. His name may be an alias. The 2nd person i had to talk to during a recorded conversation refered to him as Orlando and then seemed to back pedal when i told her he said his name was Greg Thomas.
After investigating this company, i have found many similar complaint made about their attitude towards customers. Please accept my complaint and thank you for your time.
Date of incident: 5/25/11
i did not give permission for u to take money off my visa card every week for magazines i want my money back on my card or i will be sueing u i will be going to the attorney generals office about this i better get my money back
i received a call saying that i could keep a laptop if i tested it... it was a dell xps ... so i said yeah sure i'll go for it... then they said that i could get it but that i had to just get a magazine subscription for six months as a payback for the gift that this company was giving me so i said. sure that sounds fair. i got it and two weeks later i started receiving them then i was switched about three times the name of the company until they stuck with gulf coast readers. then they called saying that if i wanted to save money by paying the entire three 1/2 years of my subscription in one whole payment. i told them that i had signed up only for six months and they said that i would get sent to collection. that the company had spent 670.00 dollars getting me a contract with other companies for the magazines. i was called so many times a day.. until i was receiving a call from a collection agency or something.. So i payed the whole thing and now i only receive the half of the number of magazines that they said i'd receive. I haven't been able to contact them for an adress change or anything because they cant find my subscriptors ID
Sent letter (provided by company giving option to cancel) signed' dated. mailed 3 day service' registered. I cancelled the magazines. I don't read any of the magazines they offer. They took the money out of my account anyway. Now I am overdrawn at the bank. My husband does not get paid til next week. How can they take yor money after you cancel their service ? This is just wrong. There has to be a law against this.
I too was scamed into their magazine deals know they are reporting me to collections and telling me that they will garnish my paychecks if I don't pay them!!! Has anyone found a way to get out of this? Any help or information would be great these guys are horrible to work with!!!
I called in on time to cancel my order and was refused that option and then was told that they would send me a $500. wal-mart card which I never got but, instead I got there bill of which I really refuse to pay them at all. This company is really a scam company and it is unfair that they can get away with all this calling and billing crap that they pul on the public. I FLAT REFUSE TO PAY THAT BILL AND I REFUSE TO EVEN SPEAK TO THEM ON THE PHONE I AM SO GLAD THAT I NEVER GAVE UP MY CARD NUMBE TO THIS PISS POOR OPERATION THAT JUST TAKES PEOPLES MONEY. WHO CAN'T AFFORD TO PAY ANYWAY THERE SPEAL ON THE PHONE SEEMS SO PROFESSIONAL THAT A 2 YEAR OLD WOULD FALL FOR IT
DON'T BUY FROM THEM EVER!!!
I called in to cancel this service within the seven day period that they gave me to cancel. I received a letter stating that the service was still going to be charging my account even though I had already cancelled. The customer service rep that I spoke with on 7/5/10, Olivia, was extremely rude claiming that I couldn't cancel the service now because it was beyond the 7 day period, I asked to speak to a supervisor and she refused stating that she was the highest up in her department. I cannot afford to pay for this service which is why I cancelled it originally, now i am stuck because she said the only way to cancel is to pay the whole amount of the service which is over $700.00 USD. I cannot afford to pay this at this time and being that I did what I was supposed to do and cancelled in the correct amount of time, I should not be responsible to pay this or have to be subjected to this woman's awful attitude when i called to complain about the company's mistake!!! I WANT THIS RESOLVED NOW!!!
They called me almost a year ago Scammed me into buying 24 months of their magazines promising me a $1000 walmart gift card. They also gave me the option to cancel 7 days after recieving a conformation in the mail. I sent it back instantly but apparently It arrived back at their head quarters after the 7 day deadline was over. I never recieved the Gift card only recieved Magazines a quarter of the time. So I called them asking what was going on. They said they send me my gift card via email. I never received it So I called again asking if I could just cancel because I didnt want the magazines to begin with and definatly didnt want to pay for something I wasnt getting. They told me they had already paid the publishers and couldnt cancel it however they could knock 20% off the payments. I was not happy. I called my Credit Card company and explained what happened, they blocked all charges. Some how months later they found a way around it. Not only that but Gulf Coast called me saying they could reduce the payments again. I told them no but for some reason they took that as a renewal for another 20 months! Its still a mess and Im still neck deep in it! Beware!!!
The company continued to bill me after I tried to cancel my account. When I asked to see of hear the contract I was told it was valuable to the company, and I am not allowed to see the contract at all. How do they expect payment of a contract that I am not allowed to hear. There customer service was repetitive and not helpful, instead they became hostile when I asked for the contract.
I too got a call from Gulf Coast Thieves and was also promised a $500 gift card for Best Buy. I never have received any gift card. I called to confront them and tell them I would like to cancel my account and they told me it was a web site I had to go to to get my gift card. It doesn't exist. Now my account is in collections because they gave out my credit card information to other publishing companies. I had to cancel the card to avoid future withdraws. Now they say they have verified my employment and are going to take the money out of my check. I don't know if they can really do this. Watch out these guys will put you through the wringer.
I got a call stating that I was going to get flooded with magazines if I didn't stop renewal on magazines I've never gotten. They tried to get me to pay $59. to $39 for 20 months for 5 years of magazines that I don't want and can't pay for. I can't even pay for medications as it is. I would never spend that much on magazines. Don't send me any magazines because I can't and won't pay for them
this mother###ers just ###ed with the wrong person they got my account number from my kid but what they don't realize is that for every dollar they take out i hacked there ### and i get double back so ### them go head take another dollar and watch Ur ### I'm gonna crash y'all
they scammed me into buying magizines and then gave me the number above to call to cancel should i choose to...
I received a phone call from this company saying I owe them $1300 and they are sending it to collections. I...
I agree with all other complaints- trying to call these guys to deal with complaints is a nightmare. I have payed for the magazine subscriptions, however at some point they changed the magazines they had available. So instead of receiving food and wine and similar magazines I began receiving business oriented magazines. When I called to ask what was going on they told me that they had too many clients to be able to call everyone and find out what magazines they wanted. If I made a deal to pay for certain magazines and they are taking my money for said magazines I do not see how they can change them out, site laziness as an excuse and expect people to be happy with that. In addition, it's been over 3 months since I asked them to change the magazines and I am still receiving the ones I did not want. This company is irresponsible and incapable.
I called to cancel my order and was informed that I would have to wait until I received my initial paperwork and fill out the written cancellation request. So that's what I did. The account is cancelled, but I'm out $59.80 that they refuse to refund because the cancellation notice was received after my initial payment date--even though I called in and tried to cancel BEFORE my initial payment date. The manager I spoke with, Eric, informed me that I had a right to cancel by phone or by mail. When I explained my situation, he repeated this and followed by hanging up on me. DO NOT FALL FOR ANYTHING GULF COAST READERS TRIES TO TELL YOU.
Well I was just resently hit by this one. I recived a phone call just the way the ex-employee described. Well when I recived the first bill it was 59.80. Way more then what I could afford to pay so I called. Well I was again fooled by a worker and he said he would take some of the magizines off the list to make it cheaper. I moved about a week after that but I just recived another letter saying that they were going to bill my account again for 59.80. I have not recieved one magazine I just recently got the internet and decided to look up GCR instead of calling to change my address and see why it was still 59.80. I was really shocked when all I saw was complaints on this company! The numbers that I have ssen on here are nothing like the one on my bill. MIne is [protected] and the guys name on it is Edward Epps. This place does not even have a web page it takes you to a site that is probably full of more scams. Well I guess I will never see any of the magazines that I am going to pay for now I guess. If anyone ever figures out the answer please let me know because after this many people that has been trapped just think of all the one's that dont even know. Like me until about an hour ago. I guess as long as you change you account number what else can they do to get the money? Nothing right? They cant prove that we have recieved them or not they aren't signed for or anything they are just passing them out to where ever they think we are billing our accounts. How are you sopposed to trust these people if they never answer a phone?
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