This company is a FRAUD. I had ordered this product and canceled this product within the free trial time period. I didn't open the trial bottle as I learned that I was pregnant. Even though the product was canceled within the free trial period, my credit card was charged for this product. I returned the trial bottle and am waiting for my refund for over four months. Colonx customer service and the corporate office have confirmed receipt of my return product. However, they refuse to give me my refund. All Colonx keep telling me is that "my refund will be processed shortly". But how shortly is shortly...certainly not four months. It's a shame that you can't speak with someone at the corporate office and that it can only be contacted via email. I am disputing this charge with my credit card company. Let's see what happens.
responded to a 30 day free trail and agreed to pay for shipping. Received product 10 days after order and was billed 4 days later. Called to dispute and cancel. I was told I would get an e-mail and I could respond. I sent 3 e-mails with no responce and received another bottle of pills. called again to talk to a superviser and was told I could only wait for an e-mail responce. I only authorized the shipping charges to my credit card and nothing else. Since then I have been billed 89.00 twice. I believe this is a scam, you do not get a free trial or the time to use it before you are billed for more product.
the company has over charged my banking account and they now have their back. I did not ask for a second bottle so I refused it at my door. Now the company has my eighty-nine dollars and eighty-nine cents plus the bottle of colonx that I did not order and refused at my door .I have called them several times and was told they can not help. So they have my money and their. I have told them that I am retired and I only wanted to First sample the product per their advertisement and I had only received their a few days before they had mailed out another. It was too soon for me. They had just taken out the shipping and handling fee of one dollar and ninety-five cent and they charged my account for eighty-nine dollars and eighty-nine cents overdrawing my account and the bank charged me thirty-three dollars for the over draft. Icalled them today and asked them to either refund my money or send me the item back because I have someone who buy the item from. I need my money.They told me they could not help me and referred me to you. This is an urgent matter I do indeed need my money. I thank you for your time and patience.
my mother and i went on line and decided to try colonx. first we used my e-mail and wrote up the free trial which said .99cents. well we used mom credit card and they excepted it with the free trial in my name. Mom also wanted to try it, so we ordered another ion her e-mail address and they excepted it so we thought because we received to colonx bottles but ione in my name and one in her name threw the post office. Someone told us to watch the credit card because we could be charged every month even thogh you did notwant them for every month. We called the 800 number right away and talk to a man and he said everything will be cancelled. Well here we are today with a charge of89.89 on the credit card!!! I want this taken off of my motherts credit card and i would like her credited for this ASAP!!!We will go to the better business bureu if it is not taken care of!
I orders colonx and after 14 days I found out what should have cost me 4 dollars ended up costing me 89.89. I...