The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Retrieval Masters Creditors BureauScam collection agency

J Review updated:

They wrote to me that I owed over $200 from 2004 for a phone number I have never owed. They stated that I have had the opportunity to to make payment and had repeatedly neglected to do so. I had a Verizon account in good standing until 2007. Seems like if I had owed them money they would have said something in the intervening four years.

Responses

  • Valerie Dec 27, 2007

    I received a letter at my place of business with a very unprofessional sounding collection cover letter claiming that I owed someone called 'Grandma's kitchen' $31.22. Letter claims 'our client insists that you pay this balance' blah blah. Never heard of Grandma's Kitchen. I called the# on the letter and only got automated prompts. Looked up their website shown and finally got a person who simply said they would remove the item as owed. I pressed for details on who 'Grandma's Kitchen' is. They said 'we don't know that information, they send us the collection data electronically'. I continued to press for the info and asked for several supervisors. All of them said the same thing. The last supervisor I got was sent to voice mail. Tried to call NY City dept of consumer affairs (who's license# this letter shows on the back) but could not reach a live body. Tried to call the BBB for the area but they wanted a credit card# to report via phone. Will report via web.

    1 Votes
  • Cr
    Craig Watkins Mar 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Here is RMCB's website. It has a fax and toll-free number. harass them back. It is a pathetic attempt at getting people to give money under duress. They are even trying to collect erroneously in Canada for PGA Tour Partners Club. Something about Life Membership Dues.

    -2 Votes
  • Sn
    Snyder Family Mar 08, 2012
    This comment was posted by
    a verified customer
    Verified customer

    A letter was received today about a past due bill, supposly for a magazine, to Lucile Snyder. As far as anyone can determine there has never been a magazine called ( National Review) received around here. This sounds like a (scam) of some kind. We would like for you to look into this matter, as this is almost impossable seeing as how Lucile Snyder is an invalid and has no use for magazines. Please let us hear from you aboout this matter. The account #[protected]. Sincerly The Snyder family.

    -1 Votes
  • Sn
    Snyder Family Mar 08, 2012
    This comment was posted by
    a verified customer
    Verified customer

    We do not owe this bill.

    0 Votes
  • Ma
    Mary Ellen Farrell Apr 17, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Scums shouldne shot call me 5 times a day wtf

    0 Votes
  • Se
    SeriousAL Jul 28, 2016

    Clearly people that are writing these negative comments are those that can't pay for their bills. People need to learn how to pay their bills on time and stop complaining especially for bills under $50.

    -21 Votes
  • Ma
    mari215d May 27, 2017

    @SeriousAL NO guy this is a real scam and there is no way that i am giving up my personal information so that this [censor] company can drain my acct. and leave me in debt for real. Obviously you have not been the victim of this scam . So kindly shut up.

    18 Votes
  • Kc
    kco488 Aug 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I received a letter that I owed $1.023.97 to a certain company. I called that certain company and they said I have a $0 balance.
    So I called retrieval-masters creditors bureau and told her i have spoken with the company and I owe $0. She said, well they aren't going to
    tell you that, its in collections.I said..she searched the computer..its$0..
    I told her. I will disregard this letter.
    She said, I will put in that you dispute this.
    SCAM!!

    3 Votes
  • Ma
    mari215d May 27, 2017

    I just received a collection letter to my address but it doesn't even have my full name. it only has my first inital. then in a very vague manner they are attempting to collect a debt to nj ez pass with no licence plate number, no acct. number and the nerve to actually warn me that evading non - payment of tolls is against the law. hahahaha! total scam! do not pay!!!

    1 Votes
  • Mt
    mtc5563 Feb 09, 2018

    i got hung up on by their representative after telling her not to raise her voice and get mouthy with me. she "couldn't" release any details of my account.very unprofessional. i will pay the company, but not this ignorant creditor. piss up a rope RMBC.

    0 Votes
  • Hm
    Hml1989 Apr 06, 2018

    RMCB sent me a letter claiming their client “Prevention magazine” is demanding me to pay $47.99 and it’s in collections. The first 2 letters I got from this dumb magazine was demanding me to pay the $47.99 to get my 13 issues subscription and they weren’t sending any magazines until amount was paid. Ok cool I don’t want them so didn’t pay! Yet they demanding I pay this amount and sending to collections?! How’s that legal? I NEVER got 13 issues of this magazine and they even state that in one letter I got in February which I got this collection letter in March! These people are crooks and if I see this on my credit report I will cause a lot of issues for these people!

    0 Votes
  • Do
    Donny Ken Wasso May 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    They involved with child pornography, human trafficking and they sent nude pics of their boss in the mail to a friend of mine.

    -1 Votes
  • Ja
    Janet M Grosso Jun 11, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Yes they called me 5 times a day I blocked them and then received a letter tried to call customer service [protected] called at 5 and recording of British woman saying they close at 530, I did call [protected] the Jamaican or India woman said she knew who did this but couldn't tell me who, what the fudge don't owe anything to them . Did a report for fraud alert on my credit Equifax experian trans union. They are maggots

    0 Votes
  • Na
    Natalia124 Jun 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I got a letter from RMCB and it said this “we are writing you about a data privacy incident involving RMCB(d/b/a American Medical Collection Agency) (the”company”). You are receiving this letter because we processed certain of your data in connection with a debt collection. This letter is not for collection of a debt” like what the fudge what did I do

    5 Votes
  • Nd
    ndeeringly92 Jun 14, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Natalia124 I just got this letter too, but addressed to my son who is a minor. I tried following the link, but it doesn't work since he is a minor- I called was placed on hold for 20 minutes and then hung up on. I called back and was put on hold for 10 minutes.

    0 Votes
  • Va
    Vanj Evangelista Jun 14, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @ndeeringly92 Same here, I just received a letter with the same content for my 14 year old daughter. Like Wth is wrong with these people!

    0 Votes
  • Ch
    cheyene8 Jun 15, 2019

    I live in NV, received the same "privacy Incident letter" today for my Mom who passed away 9 years ago. This is mail fraud, a federal offense, please submit the letters you receive to the post office or postmaster general asap. We need to catch these sick people.

    2 Votes
  • Rb
    RBTMack Jun 17, 2019

    I received the same letter for a "data privacy incident" involving RMCB. They tried to provide some level of detail as to the breach but were unspecific and all content of the letter was aimed at scare tactic as opposed to providing information. The nature of the letter is revealed when they state that they "have arranged to provide me with 24 months of complimentary credit monitoring". This tipped me off that this is a sales job. You go to a web portal, you try to sign up, they want a credit card number, for an extra fee we'll add this feature...blah blah blah...Don't respond.

    4 Votes
  • Hk
    HKA1 Jul 30, 2019

    The "data privacy incident" is real. However, the news reports in Nevada called the collection agency American Medical Collection Agency which is an "aka" for Retrieval-Masters. Their biggest medical client in Nevada was Quest Diagnostics. I received a "data privacy incident" letter from both the collection agency and the medical business that sent my bill to the collections agency. Ironically, my bill was paid by my insurance company last year and American Medical Collection Agency (Retrieval-masters Credit Bureau) refused to "return" the debt back to the original creditor. Since they did not do that, my files were "hacked". They have also filed for bankruptcy as of June 17, 2019. I hope that all the collection claims have been dropped.

    1 Votes

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