RMCB Collection Agency For Creative Home Arts Club — Cannot reach them by phone
I just received an invoice in the amount of $286.00 for a life time membership with Creative Home Arts Club, which has a start date of August 9, 2005. I tried to call the RMCB phone number listed, I followed the prompts, and it states your Pin # is not in the system. How convenient! They also stated that they provided a subscription to Today's Creative Home Arts magazine and other Club benefits - sorry, but that is not true!
As stated at the top of the notice is:
PIN NUMBER: 76ssss
01 SY1 LY8 [protected]
Creative Home Arts Club Account #: [protected]
I was contacted by a Sales Rep last year for a lifetime membership. After consideration, two hours later I called and declined the membership, which I was told would be taken care of.
I also received shortly after, a large white envelope from Creative Home Arts Club. I did not open it and sent it back in large black marker - Refused - Return to Sender.
I am livid that after a year I am contacted by a Collection Agency for something I cancelled. They have the audacity to say they will reinstate my Life Membership and ship any gifts that I may be entitled to receive, once they receive payment.
I am now in the process of sending a letter back to RMCB, since I cannot reach them by phone. I will also contact the Better Business Bureau.
2269 South Saw Mill River Road
Elmsford, NY 10523