**My Experience with Remitly**
This was one of the most frustrating money transfer experiences I've ever had. I was initially told the transfer would take around 10 minutes, but instead I spent approximately five hours going back and forth with customer support without getting the issue resolved.
During the verification process, I was asked to provide extensive documentation, including my passport, driver's licence, bank statement, and proof of address. I was not comfortable with the amount of personal information requested under the circumstances.
To make matters worse, my transfer was not completed, and I was informed that a refund could take up to 10 business days. Having my money held while waiting for a refund has been extremely disappointing.
Based on my personal experience, I would not recommend this service. If you choose to use it, be sure you fully understand the verification requirements before sending any money and only provide personal documents if you are comfortable doing so. I have decided to report my experience to the relevant consumer protection and regulatory authorities for review.
Recommendation: STAY AWAY IF YOU DO NOT WANT TO END UPP WITH NO MONEY AND NO INDENTITY