The complaint has been investigated and
resolved to the customer's satisfactionResolved Regis — danger
resolved to the customer's satisfaction
Regis is a big money maker thats all they care about. Do you know they keep the staff of people that makes them alot of money. Your safety is not there concern. I have watched and reported a unclean stylist to the manager and she repoted to Ritzi that the stylist is using razors and cutting people and not changing the razor and also did not stop to take care of the cuts. Sitting people down with hair still in the chair and floor from the customer before. This stylist is waxing eyebrows and a master barber is not allowed to by the board. Double dipping in the wax while she knows that her clieant has just tested positive for HIV. This must stopped now!!! She is still a employee of Regis. I had typed out a letter to the board but there e-mail on there webpage no longer works I guess. People should be aware of the stylist and who works on them when the board is not around be carefull some stylist do not go by the boards rules. Have the stylist to show you his or her tools to make sure they are clean before they use them on you. You do NOT want to be shaved with a razor and wake up with HIV from a hair cut or shave or a wax.