Red ONE Networkbeing charged for network service

R Nov 03, 2019

I just switched from Celcom to Redone few months ago.
I subscribed for Rm8 basic plan with red one. No network service.
2nd month of using red one I was charged for the network services with Rm0. 99. I called center to deactivated for Network service. I was informed by call center staff they will deactivated for me.
Last month I suddenly received message mentioning that I was charged for data usage more than RM20. 00. I called center this morning and informed that my total bill is Rm37. ++for last month.
Pls review and check.
I am here to asking for waiver. Tqvm.

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