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4.5 4 Reviews

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Newest Recovery.org reviews and complaints

ComplaintsBoard
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12:00 am EDT

Recovery.org Decent resource for recovery support

As a customer of Recovery.org, I found the information and resources on the website to be helpful in my journey towards recovery. The site offers a variety of articles, tools, and support options for individuals seeking assistance. However, the layout and navigation could be improved for better user experience. The search function can also be more precise to quickly find relevant content.

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8:57 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Recovery.org Scam - no treatment

Go elsewhere! RUN, do not walk, to the nearest exit.

After 6 weeks I pulled my loved-one out. Here is the summary of services as opposed to what was promised.
PROMISE: You can call anyone at any time. TRUTH: You can call once per day only at the front desk while directly watched by an attendant. PROMISE: Anyone can call you at any time. TRUTH: You will get an answering service or the front-desk attendant and you're message will NEVER be delivered. The number of messages left over my 6-week experience was 19 and the number delivered was ZERO. PROMISE: you will be seen by a Psychiatrist. TRUTH: you will speak to a Psychiatrist once, for 30 minutes, in 6 weeks. PROMISE: you will have a therapist. TRUTH: You will see an intern. I can't even be sure they are paid. Very sincere about learning, but they are unsupervised and pretty much feeling their way through. No therapeutic benefit will be recognized. PROMISE: a safe environment: TRUTH: Everything you have will be stolen from you - especially if you go to the AA meetings. After 6 weeks, my loved one basically had nothing left. Clothes, glasses, everything - a slow bleed over time, little-by-little. PROMISE: you can call a "patient intake" professional at any time if there is a problem. TRUTH: you will be shunted to a voice mail and NEVER get a call back.

COST: about $9, 000 per month. GOOD for them and BAD for you. That $9, 000 pays for pretty much a bed. If that well-paid psychiatrist sees everyone for 30 minutes every 6 weeks, they're getting a pretty penny for her time because she's spread pretty thin. The intern "therapists" may in fact cost them nothing. I would recommend better therapy by taking that $9, 000 and booking a Ritz in Maui for a whole month - you're getting a much better bed with about the same therapeutic value. This is pretty much a scam and they should be shut-down for preying on your need to get your loved-one the care they so badly need.

BOTTOM LINE: Take all the promises they make - then throw them out. They are predators, collecting money from you because you care so much about your loved one - and then delivering nothing. Take heed of the advice you get after your loved one completes rehab. They will tell you to be careful, as there is no recognized accreditation for this kind of post-rehab service - if there were, A BETTER TOMORROW would clearly fail.

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barnacle bob
, US
Jul 25, 2011 9:09 am EDT

these people kill people. Don't send anyone here. It's called "a bitter tomorrow" by all the patients. The problem is that they get people in with false promises and than the people can't get out because they have taken all their money and all their clothes. CARF should be investigated for accrediting them. If you have had a loved one die here sue CARF. There the ones who say that they are a quality program.

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barnacle bob
, US
Jul 25, 2011 9:07 am EDT

They are being investigated by the state for multiple deaths and a barrage of complaints.

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ShawnP
Glendive, US
Jun 27, 2011 10:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It all depends on the facility.

Is Recovery.org legit?

Our verdict: Recovery.org has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Recovery.org's position as a benchmark of trust and quality within its industry. Users and clients of Recovery.org can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Recovery.org earns 100% level of Trustworthiness

Perfect Trust Endorsement: Recovery.org achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Recovery.org resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Recovery.org has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Recovery.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Recovery.org and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Recovery.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Recovery.org.

However ComplaintsBoard has detected that:

  • Recovery.org protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  1. Pros
    1. Expert-led treatment advice
    2. Wide network of facilities
    3. Tailored recovery plans
    4. Support for various addictions
    5. Free resources and helplines
  1. Cons
    1. Limited treatment facility options
    2. Potential bias toward sponsored centers
    3. No direct medical consultations
    4. User reviews may lack verification

Recovery.org In-depth Review

In summary, Recovery.org is a comprehensive resource for individuals seeking information and assistance with addiction recovery. The website offers a variety of services and resources, which can be very helpful for those in need of support for overcoming addiction.

1. Overview of Recovery.org

Recovery.org is a helpful website for people looking for information and resources on addiction recovery. It provides tools and services to help individuals find treatment options and support networks.

2. Services Offered

The website offers a directory of treatment facilities, a helpline for immediate assistance, and various resources for education on addiction and recovery.

3. Treatment Approaches

Recovery.org discusses different treatment approaches such as inpatient and outpatient programs, therapy options, and holistic treatments, but does not provide these services directly.

4. Staff Credentials and Expertise

Information on staff credentials and expertise is not directly available on the website, as Recovery.org primarily serves as a resource directory.

5. Facility and Amenities

While Recovery.org lists various facilities, detailed information on specific amenities is best obtained by contacting the facilities directly.

6. Types of Addictions Treated

The website covers a wide range of addictions, including substance abuse and behavioral addictions, and provides resources for each.

7. Program Length and Structure

Program specifics, such as length and structure, vary by treatment center and are not directly provided by Recovery.org.

8. Insurance and Payment Options

Recovery.org offers guidance on insurance and payment options, suggesting users to verify coverage with listed treatment centers.

9. Success Rates and Outcomes

Success rates and outcomes are not quantified on the website, as it does not offer treatment directly.

10. Aftercare and Ongoing Support

The site emphasizes the importance of aftercare and ongoing support, providing resources to help maintain sobriety post-treatment.

11. Client Testimonials and Reviews

Client testimonials and reviews are not prominently featured on Recovery.org, but may be found for individual treatment centers.

12. Accessibility and Location

Recovery.org is accessible online and provides a searchable directory to find treatment centers based on location.

13. Privacy and Confidentiality Policies

The website outlines its privacy policy, ensuring users' information is handled with confidentiality.

14. Website Usability and Resources

Recovery.org is user-friendly and offers a wealth of resources, including articles, infographics, and self-assessment tools.

15. Community and Peer Support Networks

It connects users to various community and peer support networks, recognizing their value in the recovery process.

16. Comparison with Similar Services

Compared to similar services, Recovery.org stands out for its comprehensive directory and educational resources.

17. Pros and Cons

  1. Pros: Extensive directory, variety of resources, user-friendly interface.
  2. Cons: Lack of direct treatment services, limited information on staff credentials.

18. Final Recommendations and Ratings

Recovery.org is highly recommended for those seeking information on addiction recovery. It is a valuable starting point for finding treatment options and support networks. However, for direct services and personalized treatment plans, contacting facilities listed on the site is necessary. Overall, the website is a beneficial tool for individuals and families affected by addiction.

How to file a complaint about Recovery.org?

Here is a guide on how to file a complaint about Recovery.org on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title:
- Summarize the main issue with Recovery.org in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution sought.

7. Review before submission:
- Ensure the complaint is clear, accurate, and complete before submitting.

8. Submission process:
- Click the 'Submit' button to submit the complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to the complaint on ComplaintsBoard.com.

This guide is structured to help users effectively file a complaint about Recovery.org on ComplaintsBoard.com.

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Contact Recovery.org customer service

Phone numbers

1 888 324 3550 1-800-304-2219 More phone numbers

Website

recovery.org

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Scam - no treatment
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