Rand Mutual Assurance (RMA)no assistance from rand mutual

E
This review was posted by
a verified customer
Verified customer

14/10/2016
RMA CLAIM: E JUBILEUS M/1470253/1/098J/16/PEV
Q35320803033179HF
IOD: Eben Jubileus was injured when the Bucket at Ivanplats Avenge mining struck him against the bottom wall and crushed him. He was in ICU for 4 days and 3 days in ward recovering after sustaining a broken shoulder blade, broken and cracked ribs and injuries to his nerve endings that leaves him with sever pain in his legs and back.

We have contacted Rand Mutual and send through several copies of the requested documents as to the progress of our claim but they just say there is no payment as he has recovered fully which is not true he is managing his pain well and want to work to take care of us. We have made countless payments for medical expenses and send through proof of all payments but we don't get feedback they just say there is no pay out what we cannot understand. That is not possible and unheard of after the injuries he has sustained.

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