CB Travel and Vacations Ramada Complaints #2-21

Ramada review: Overcharge and not returning incidental fees ( 1 comment)

Rick Little Axe of Dallas, US

Aug 18, 2023 9:03 pm UTC

Verified customer

Review updated: Jun 24, 2024

I stayed with Ramada in Butte, Montana last week August 11,12,13, paid through 3rd party hotel app. While being checked in for Friday night,I was charged $50 incidental fee, while being checked in for Saturday and Sunday, I was charged another $50 fee, and on Saturday the hotel charged me $189.11 for reasons unknown, since rooms already paid for. Since then I have just been given the runaround checking on status of fee returns and no progress has been made with the staff at hotel.

Desired outcome: Return of incidental fees and $189.11 charges for unknown reasons and compensation for my patience

1 comments

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Ryancounts123

1 comments

Ryancounts123 of US

Jun 24, 2024 7:31 pm UTC

These guys are crooks and they rip off their customers.

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privacy.policy@wyn.com

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