CB Travel and Vacations Ramada Complaints #142-161

Ramada review: inn, staff, & cleanliness

Wayman and Sally Wong of Brentwood, US

Aug 16, 2019 7:33 pm UTC

These units can not be described as a hotel, inn or motel! The rooms were disgusting!
We booked 6 rooms for 3 nights on March 10, 2019.
We arrive in Anchorage at 8:30pm. We were picked up by their shuttle at about 8:50 pm and arrive at the location at about 9:10pm to the start of disappointment!
First they had issues in finding rooms to be group together.
Two available rooms were not ready and need to be made up (at 9pm!)
The rooms that were available were filthy! None were fit for habitation!
None had working air conditions! The brackets or shelves that house the AC units were missing screws. Some brackets were barely hanging on. 5 of the rooms had none working AC units. Some had portable fans.
We were shown a few rooms on the third floor (the top floor) with no AC units that work. It felt like a hot sauna at about 110 degree.
When I inquire about fans for the rooms at the front desk. These were some of the responses:
1. We have no fans available! But there were TWO (2) units directly behind the 2 desk clerks that were generating a lot of air movement!
2. Well, you are checking in "LATE"! I reminded this jerk! We made reservation a few months ago for these 6 rooms!
VERY rude and condescending!
Getting back to the rooms.
All had exposed conduits. A number of the rooms smell like a active smoking parlor.
Rugs were old and filthy.
Baseboards were barely mounted in 6 of the rooms we saw.
Holes in the furniture like they were reclaimed from Goodwill store. rusting all over the bathroom and an air conditioner hanging off the wall that didn't work.
Rooms was filled of smoke residue. The response: "was that customer do smoke and we have no control". There is a large sign posted "This is a Non-smoking" establishment. Ha!
Seeing that we could not get any resolution to rooms that will afford us a decent 3 days stay.
We guess Ramada does need our business nor our cash!
We decided to find another avenue of rooming at 11:50am.

We were too frustrated to take photos.

The registration was under Sally Wong and Mary Lopez.
Our period of stay was July 3 through July 6. 2019.

0 comments

Add a comment

Ramada - scam! 3

Ramada - false deceptive practices 3

Resolved

Ramada - scam 2

Resolved

Ramada - no refund of deposit received 15

Ramada - robbing people with hidden costs 4

Resolved

Ramada - lack of sleep

Ramada - Room conditions namely room 210 at the Ramada Inn Wyndham fairgrounds in Exposition Center, Louisville, KY

Ramada - room 272 bugs

Ramada - Recent stay at The Ramada in Strasburg, Ohio

Ramada - Ramada inn charlotte airport

View all Ramada reviews and complaints

Ramada Contacts

Ramada phone numbers

1800 946 476

Click up if you have successfully reached Ramada by calling 1800 946 476 phone number 1 1 users reported that they have successfully reached Ramada by calling 1800 946 476 phone number Click down if you have unsuccessfully reached Ramada by calling 1800 946 476 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling 1800 946 476 phone number

50%
Confidence score

Ireland

+1 (800) 062-1218

Click up if you have successfully reached Ramada by calling +1 (800) 062-1218 phone number 0 0 users reported that they have successfully reached Ramada by calling +1 (800) 062-1218 phone number Click down if you have unsuccessfully reached Ramada by calling +1 (800) 062-1218 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +1 (800) 062-1218 phone number

Mexico

+1 (800) 912-4668

Click up if you have successfully reached Ramada by calling +1 (800) 912-4668 phone number 0 0 users reported that they have successfully reached Ramada by calling +1 (800) 912-4668 phone number Click down if you have unsuccessfully reached Ramada by calling +1 (800) 912-4668 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +1 (800) 912-4668 phone number

Colombia

+1 (800) 507-2738

Click up if you have successfully reached Ramada by calling +1 (800) 507-2738 phone number 0 0 users reported that they have successfully reached Ramada by calling +1 (800) 507-2738 phone number Click down if you have unsuccessfully reached Ramada by calling +1 (800) 507-2738 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +1 (800) 507-2738 phone number

Panama

+1 (800) 828-6644

Click up if you have successfully reached Ramada by calling +1 (800) 828-6644 phone number 0 0 users reported that they have successfully reached Ramada by calling +1 (800) 828-6644 phone number Click down if you have unsuccessfully reached Ramada by calling +1 (800) 828-6644 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +1 (800) 828-6644 phone number

Customer Service

+1 (800) 854-9517

Click up if you have successfully reached Ramada by calling +1 (800) 854-9517 phone number 0 0 users reported that they have successfully reached Ramada by calling +1 (800) 854-9517 phone number Click down if you have unsuccessfully reached Ramada by calling +1 (800) 854-9517 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +1 (800) 854-9517 phone number

USA and Canada

+1 (877) 604-0069

Click up if you have successfully reached Ramada by calling +1 (877) 604-0069 phone number 0 0 users reported that they have successfully reached Ramada by calling +1 (877) 604-0069 phone number Click down if you have unsuccessfully reached Ramada by calling +1 (877) 604-0069 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +1 (877) 604-0069 phone number

Spanish

+44 808 100 0783

Click up if you have successfully reached Ramada by calling +44 808 100 0783 phone number 4 4 users reported that they have successfully reached Ramada by calling +44 808 100 0783 phone number Click down if you have unsuccessfully reached Ramada by calling +44 808 100 0783 phone number 1 1 users reported that they have UNsuccessfully reached Ramada by calling +44 808 100 0783 phone number

60%
Confidence score

United Kingdom

+86 400 821 8831

Click up if you have successfully reached Ramada by calling +86 400 821 8831 phone number 2 2 users reported that they have successfully reached Ramada by calling +86 400 821 8831 phone number Click down if you have unsuccessfully reached Ramada by calling +86 400 821 8831 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +86 400 821 8831 phone number

100%
Confidence score

China

+54 800 266 0588

Click up if you have successfully reached Ramada by calling +54 800 266 0588 phone number 1 1 users reported that they have successfully reached Ramada by calling +54 800 266 0588 phone number Click down if you have unsuccessfully reached Ramada by calling +54 800 266 0588 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +54 800 266 0588 phone number

100%
Confidence score

Argentina

+55 800 047 4766

Click up if you have successfully reached Ramada by calling +55 800 047 4766 phone number 1 1 users reported that they have successfully reached Ramada by calling +55 800 047 4766 phone number Click down if you have unsuccessfully reached Ramada by calling +55 800 047 4766 phone number 1 1 users reported that they have UNsuccessfully reached Ramada by calling +55 800 047 4766 phone number

Brazil

+51 80 077 537

Click up if you have successfully reached Ramada by calling +51 80 077 537 phone number 1 1 users reported that they have successfully reached Ramada by calling +51 80 077 537 phone number Click down if you have unsuccessfully reached Ramada by calling +51 80 077 537 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +51 80 077 537 phone number

100%
Confidence score

Peru

+598 411 002 6916

Click up if you have successfully reached Ramada by calling +598 411 002 6916 phone number 1 1 users reported that they have successfully reached Ramada by calling +598 411 002 6916 phone number Click down if you have unsuccessfully reached Ramada by calling +598 411 002 6916 phone number 0 0 users reported that they have UNsuccessfully reached Ramada by calling +598 411 002 6916 phone number

100%
Confidence score

Uruguay

More phone numbers

Ramada emails

privacy.policy@wyn.com

100%
Confidence score: 100%

Support

Ramada address

22 Sylvan Way, Parsippany, Texas, 07054, United States

Ramada social media
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 11, 2026
View all Ramada contacts