Ralph Lauren Corporation Customer Service


Ralph Lauren Corporation

625 Madison Avenue
New York
New York
United States - 10022

Customer Support Phone Numbers

1800 2643 7656(Australia & New Zealand) 1 0
+1 888 475 7674(USA & Canada) 1 0
+44 203 450 7750(United Kingdom) 1 0
+43 179 567 656(Austria) 1 0
+32 22 008 775(Belgium) 1 0
+420 239 018 033(Czech Republic) 1 0
+45 38 322 796(Denmark) 1 0
+358 972 519 775(Finland) 1 0
+33 157 324 775(France) 1 0
+49 699 4519 2292(Germany) 1 0
+39 269 430 775(Italy) 1 0
+31 202 035 212(Netherlands) 1 0
+48 223 062 326(Poland) 1 0
+351 217 810 276(Portugal) 1 0
+34 912 757 399(Spain) 1 0
+46 851 761 775(Sweden) 1 0
+86 400 842 8373(China) 1 0
+852 26 431 400(Hong Kong & Asia) 1 0
+81 120 327 420(Japan) 1 0
+82 805 661 199(South Korea) 1 0
Switzerland (Euporean HQ)
24, Route de la Galaise, 1228 Plan-Les-Ouates Switzerland

Hong Kong (Asian HQ)
35/F, Tower 1, The Gateway, Harbour City, Tsim Sha Tsui, Hong Kong

Ralph Lauren Corporation Complaints & Reviews

Ralph Lauren Corporation / sole of one of the shoes has come adrift

Aug 17, 2019

Ralph Lauren CorporationI bought these in gun wharf. On 1.06.2019, these are only worn at weekends weather dependant so really light use, I am so upset that these have come adrift on sole of one sandal, I love Ralph Lauren and am really annoyed at the poor quality They are so comfortable and look lovely on...

Ralph Lauren Corporation / managers

Jun 01, 2019

Hi I recently made purchases at your Lee Massachusetts outlet store. I'm 60 years old with a bad knee and asked the manager to use the restroom in the store. He gave me vague directions to a restroom a quarter-mile away which left me limping back to the store to complete my purchase with...

Ralph Lauren Corporation / postal charges

Mar 22, 2019

Purchased a long sleeve polo top and a cap. Was offered next day delivery at 20 pounds extra. Was contacted to state that it was still in processing and that it wouldn't be sent out for next day. Called to cancel and was told a refund of the delivery charge wouldn't happen. And told me that...

Ralph Lauren Corporation / two tone boots with broken heel

Nov 29, 2018

Ralph Lauren CorporationI bought my Ralf Lauren two tone boots in store at Belk in fall of 2017. I am very upset with the quality of this boot. The heel is broken and the boot was not worth the money. I never wanted to return these boots I loved them so much, so i did not keep the receipt. I didn't realize the...

Ralph Lauren Corporation / simply organic wheat bread that will expires in 1 day

Aug 06, 2018

Ralphs located at 18010 Chatsworth St. Granada Hills, CA (Store Manager: Eric Scantland, ans Dennis) I shopped at Ralphs today, August 6, 2018. I was going to buy a loaf of Simply Organic Bread, but the expiration date on it was August 8, 2018. I asked the store manager if I could get a...

Ralph Lauren Corporation / t-shirt

Jun 24, 2018

Ralph Lauren CorporationGood evening, it is with great regret in sending this email, I have been a long and loyal customer of Ralph Lauren and have never had anything to complain about before this day, my son aged 4 wears nothing but Ralph Lauren tops as I believe they are amazing wash well, last well, even bulk...

Ralph Lauren / fitted cotton sheet

Jun 17, 2018

Ralph LaurenI purchased a set of Ralph Lauren queen bed sheets several months ago. After the first use, I noticed the elastic separating from the seam and mended it. After the next use it was even more unraveled and now it has unraveled so much, I cannot repair it. I bought other Ralph Lauren sheet...

Ralph Lauren / womens skinny fit polo shirt

Dec 14, 2017

I ordered 2 x womens skinny fit polo shirts in pink and white both in a size small. My partner is a size 8-10 so I ordered both in a small after looking at your size guide which clearly states that a small is 8-10. After receiving my items I gave one of them as a birthday present to my...

Ralph Lauren / broken spray pump

Nov 29, 2017

Ralph Laurenhi, my name is Andre carter I purchased a bottle of polo cologne from ralph laruren on November 20, 2017 for my father as a birthday gift and realized the spray pump did not work 3 days later when my father tried to use it I immediately tried returning it, but was unable to do so cause the...

Ralph Lauren / purse

Nov 21, 2017

Ralph LaurenDear Sir, Ms I have had a quality issue with a lauren by Ralph Lauren bag that I purchased in Lebanon from BHV. However BHV refused to repair the damaged bag, that shows a very low quality of material used as the handles are almost detached. I am contacting you to know who I could go to...

Ralph Lauren / mercerized cotton antimicrobial custom fit socks

Nov 08, 2017

Ralph LaurenFriday I purchased 2 packs of men's sock. Item 1 ; [protected] 8081 kpo navy (3 pair pack) bar code [protected] Item 2; [protected]-001 8613kpo black (3 pair pack) Bar code [protected] These were purchased at the ralph lauren outlet store located in carlsbad, ca. Each pack were $19.99. I...

Ralph Lauren / lost package. no update from ralph lauren

Oct 17, 2017

I have purchased items last August to be delivered to a shipping cart warehouse which will then ship my items to me. However, I haven’t received my items as of October 16. When I checked with UPS, they told me that they have delivered the parcel last Sept 11. Shipping Cart customer service...

Ralph Lauren / polo shirts

Aug 22, 2017

Ralph LaurenI paid for 8 polo shirts on line at a cost of $206 Aus dollars, I received only 1 shirt, I have send 5 emails only to have them bounce back, this is very poor service from such a big brand company, I only want what I paid for, but I'm starting to believe this is a scam company I can...

Ralph Lauren / Mens vest with broken zipper

Mar 03, 2017

This company has no warranty whatsoever. I bought a vest and after a few use zipper broke. When I called a customer service they said its not cover and no warranty. I will not buy anything from them no more. Zippers are poor quality and so customer service too. I am stuck with this lousy...

Ralph Lauren / Very bad customer service

Jul 27, 2016

Long story short! I've placed an order with Ralph Lauren and they took my money. Several days later I asked for a tracking number and they gave me one. Everything seemed fine but then I've decided to track my order and was not able to do that. I contacted Ralph Lauren and asked what wa...

Ralph Lauren / Customer Service Assistance Nightmare

Dec 19, 2015

My Nightmare Experience with the STOMA Department of Ralph Lauren I have been an avid admirer and a regular customer of the brand Ralph Lauren for many years. This year however, I think you have hit it out of the ball park with your new collection of cardigans drawing inspiration from the... / their items and handbags are counterfeit

Jul 15, 2015

Don’t believe the company I have ordered from them handbag and one pair of shoes, but the items were counterfeit. I was so angry and wanted to return these items, but the seller didn’t indicate their contact information on the website. There was only...

Fashion Ralph Lauren / Faliure to send right item and refusal to correct the problem

Dec 28, 2013

Fashion Ralph LaurenI ordered a Ralph Lauren sweatshirt from the company in November. The site looked good and was trading In Dollars and pounds so thought was ok. Despite item taking a Month to come it did arrive and I did get replay from the company when I contacted them by email...

Polo Ralph Lauren / Bad quality of merchandise

Mar 22, 2011

I had to change an expensive shirt that bled the color when washed. The store refused to give me a refund but gave me only a credit to buy another shirt. The second shirt also bled and now I had to exchange it for one white shirt in the hope that it will not bled but I will never buy again...

Ralph Lauren / durability of their shoes


I bought a pair of 79.99 of Ralph Lauren dress pumps and they did not hold up at all. The material is coming off, and they look awful. The sole is even falling off.