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Quotex review: Quotex

S
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11:32 am UTC
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Official Dispute: Quotex Withholding My Original Capital ($700 USDT) Under Account Closure
​I am filing this official complaint against Quotex for withholding my original deposit of $700 USDT, despite providing full identity verification.
​My trading account was recently terminated under Clause 1.28 (multiple accounts) due to a beginner's mistake. I accept the platform's decision to permanently close my trading accounts, and I am not asking to trade on the platform again. However, according to international financial compliance and Quotex’s own general protocols, the platform has no legal right to confiscate my original, untouched deposit once my real identity is proven.
​The internal support system is completely automated and keeps closing my tickets with copy-pasted bot responses (referencing Clause 2.2.4), refusing any human review. I have already prepared and submitted a high-definition live selfie holding my National ID along with a handwritten note to prove I am a genuine individual retail trader.
​Here are the undisputed transaction details of my funds:
​Registered Account Email: [protected]@gmail.com
​Original Deposit Amount: $700 USDT
​Network Type: TRC-20 (TRX)
​Blockchain Transaction Hash (TxID): 20ce63e0c9f4e21a874ef274ee4737d68b81b650809855f1bd18227df8279952
​My Source Wallet Address: TGcvBap2swXCsTgFA8YFAmmczBxZ5FqcNf
​Quotex Destination Wallet Address: TBwoYwGdyX8S3eYr2iFNyYmta5ZV37bEv3
​Withholding a client's original deposit after full verification constitutes financial fraud. I demand that a human compliance officer from Quotex reviews this case manually, bypasses the automated bot system, and processes the $700 refund immediately back to my source Binance wallet.
​I will keep this dispute active across all public financial forums and review platforms until my original capital is returned

Claimed loss: $700 USDT

Desired outcome: ​A full refund of my original deposit ($700 USDT) to my Binance wallet, closure of all duplicate accounts, and a manual review by a human compliance officer

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