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Edward Jones Customer Service Contacts

+1 314 515 2000 (Head Office)
+1 800 803 3333 (Customer Service)
12555 Manchester Rd
Saint Louis, Missouri
United States - 63131-3710
Locations

St. Louis - North Campus
• 201 Progress Parkway, Maryland Heights, MO 63043
• 130 Edward Jones Blvd, Maryland Heights, MO 63043
• 170 Edward Jones Blvd, Maryland Heights, MO 63043

Tempe Regional Headquarters
8640 S River Pkwy, Tempe, AZ 85284-2609

Canada
90 Burnhamthorpe Road West, Sussex Centre, Suite 902, Mississauga, ON L5B 3C3

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Use this comments board to leave complaints and reviews about Edward Jones. Discuss the issues you have had with Edward Jones and work with their customer service team to find a resolution.

Complaints & Reviews

L
Jan 10, 2021

Edward Jones — Unethical behavior

I had an IRA account with Edward Jones Berea, Ohio for many years. On 2/18/18 I received documentation from...

Berea
B
Dec 09, 2020

Edward Jones — Policies regarding hidden unnecessary unethical "fees"

I am already used to being charged for my stocks being held in ed jones because I like to keep things all in...

T
May 09, 2020

Edward Jones — Service with Michael McKinney

I have Michael McKinney out of Racine, WI. as my financial advisor. First off I would like to make a report...

J
Jan 16, 2020

Edward Jones — advisor

My advisor of many years, Raymond Waters, has decided to spend much personal time with my wife. He also ha...

A
Dec 26, 2019

Edward Jones — unethical behavior

More Edward Jones Complaints & Reviews Edward Jones Investments - misrepresntation, fraud, seedy stock...

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B
Sep 13, 2019

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Edward Jones — unethical behavior

Kayla Stark is having sex with her Client which is my husband Jason Bragg in her office. I have pictures of...

E
Sep 01, 2019

Edward Jones — financial advisors unethical way of working with family members (beneficiaries) after the death of account holder

I am the successor trustee of my aunts trust where she was a client of Edward Jones. I was listed on her...

2
Jul 22, 2019

Edward Jones — investment account

I HAD CONTACTED EDWARD JONES CONCERNING THE FACT I WAS TRUE DURABLE POWER OF ATTORNEY OF JOHN B DAVIS I HAD...

Kingwood

Edward Jonesinexperienced financial advisors

Edward Jones hires advisors to manage accounts right out of training for just a few months. Most clients know more than them
These so called advisors have to make a certain amount of money in a very short time or they are fired. The money comes only from you, the investor. They do not reveal the exorbitant fees and commissions to you. Try an online company like schwab or ameritrade. Anyone is less expensive and more honest. Get out if you are investing with them now and you will instantly begin to save money and earn more.

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    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    B
    Jun 17, 2019

    Edward Jones Investments — Annuity

    I do not understand why Im being charged a surrender fee by Edward Jones? My understanding is that my Edward...

    C
    Apr 05, 2019

    Edward Jones — my father's stocks

    My father, Lowell Burchett, died understanding that my stepmother, Charlene Burchett, would live off the...

    K
    Mar 01, 2019

    Edward Jones — no background check before hiring advisor

    Recently came to my notice that Edward Jones in Toronto, Canada has hired an advisor with a very dubiou...

    P
    Jan 20, 2019

    Edward Jones — my portfolio, account management. guided solutions flex fund

    My Name is Philip Marciniak. My Account is a well balanced Flex Fund. I Also have Roth's Accounts. I had seen...

    J

    Edward Jones — stock selection when to sell

    I have been with Edward Jones over 4 years. I have not made any money. As a matter of fact I am down 2...

    R

    Edward Jones — unauthorized withdraw from account

    My oct 26 statement shows $94, 984.34 withdrawn from my account where I only withdrew $60, 000.00. I have...

    R

    Edward Jones — supposed to be getting a reimbursement of my 5% that I put down on my initial investment.

    At the beginning of 2016 when I opened my IRA account, the financial advisor was Mike Pickett. He said I had...

    H

    Edward Jones — ulana emerson, port jervis, ny

    Back in February of this year we had our first annual review with Ulana.The market had done well in 2017 and...

    E

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Edward Jones — private consultation

    I met confidentially with Peter Doyle, of Amesbury, Massachusetts about opening a potential account. .He wa...

    Amesbury
    L

    Edward Jones, Springfield, MO — intentional loss of stock monies

    9/4/2018 Edward Jones Management To Whom It May Concern: I would like to lodge a complaint against Nathan...

    R

    Edward Jones — handling of our account affairs

    We have been with Edward Jones for 14 years and recently were informed that our account had been transferred...

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